Security & IT Operations Analyst

Kepler Communications; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Kepler Communications is seeking a proactive Security & IT Operations Analyst to enhance their cybersecurity posture. This hybrid role entails supporting daily security monitoring and IT operations, working closely with senior specialists. Ideal for a junior analyst eager to advance their career in a dynamic environment, this position offers hands-on experience in IT and cybersecurity roles.

Qualifications

• 1–2 years of experience in cybersecurity, IT support, or systems operations.
• Familiarity with EDR platforms like SentinelOne or CrowdStrike.
• Exposure to scripting languages like PowerShell or Bash.

Responsibilities

• Support Kepler’s Application Security program and perform routine vulnerability scanning.
• Monitor security alerts and assist with incident response activities.
• Provide Level 1/2 support for IT systems.

Skills

Windows/macOS administration

Networking basics

Interpersonal skills

Communication skills

Tools

EDR platforms

Ticketing systems

Collaboration tools

Job description

Kepler is on an audacious mission to deliver Internet connectivity to space, creating the infrastructure to support the rapidly increasing data needs of the space economy. With 23 satellites launched to date and our optical constellation on the horizon, our ambition is to improve access to space-generated data, whether in LEO, MEO, GEO, or beyond! Kepler is hard at work innovating and continuing to grow and expand our most important asset – the Team!

We are seeking a proactive and detail-oriented Security & IT Operations Analyst with 1–2 years of experience to support our security and IT operations teams. This hybrid role bridges cybersecurity and IT operations, providing hands-on support for daily security monitoring, endpoint protection, access control, patching, and incident response processes while also assisting with broader IT operations tasks.

You’ll work closely with senior security specialists, IT administrators, and business stakeholders to help protect our users, systems, and data, and support a secure and efficient IT environment. This is an excellent opportunity for a junior analyst looking to grow their career in both IT operations and cybersecurity.

Responsibilities:

• Support the rolling out and formalizing of Kepler’s Application Security program.
• Perform routine infrastructure and application vulnerability scanning and help coordinate remediation efforts.
• Monitor and triage security alerts from EDR, SIEM, email filters, and cloud-native tools.
• Assist with incident response activities including initial containment, evidence collection, and documentation.
• Help enforce endpoint security policies (e.g., disk encryption, AV/EDR, firewall configurations).
• Support user awareness campaigns and phishing simulations.
• Maintain asset inventory and participate in audits of devices and applications.
• Review access requests and help enforce least-privilege and zero trust principles.
• Provide Level 1/2 support for IT systems including laptops, user accounts, collaboration tools, and networking basics.
• Facilitate the onboarding process for new hires, including imaging systems, providing equipment, and setting up proper account access.
• Support the patching of OS and third-party software across devices and servers.
• Help maintain SaaS tools, device management platforms (e.g., Intune, JAMF), and MDM policies.
• Maintain documentation for Security, IT processes, procedures, and troubleshooting guides.
• Assist the system administrator with backup/restore, business continuity, and disaster recovery procedures.

Requirements:

• 1–2 years of experience in a cybersecurity, IT support, or systems operations role.
• Familiarity with EDR platforms (e.g., SentinelOne, CrowdStrike, Defender).
• Basic knowledge of Windows/macOS administration and identity platforms (e.g., Azure AD).
• Experience with ticketing systems and collaborative tools (e.g., Jira, Confluence).
• Exposure to scripting (PowerShell, Bash) and willingness to automate simple tasks.
• Comfortable with networking basics (TCP/IP, DNS, VPNs, firewalls).
• Excellent interpersonal and communication skills, both written and oral.
• Ambitious and highly self-motivated, with the ability to manage competing priorities and meet deadlines.
• Flexible, hands-on approach to work in a fast-paced, high-pressure, and collaborative environment.
• This is a hybrid role and will require duties to be performed in the office environment.

Kepler Communications is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We welcome applications from: Women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, people who identify as LGBTQ+ and others who may contribute to diversification in our workplace.

As part of our commitment to accessibility for all persons with disabilities, Kepler will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact our People & Culture team, through our Career Page to make your accommodation needs known and we will consult with you to ensure suitable accommodation is provided.