Security Guards (City of Nanaimo, Vancouver Island)

Paladin Security Group Ltd; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Security Guards to join their dynamic team. This role focuses on providing exceptional customer service while ensuring safety and security across various sites, including mobile patrols and events. Ideal candidates will possess strong interpersonal skills and the ability to manage challenging situations with composure. The company offers competitive wages, opportunities for promotion from within, and comprehensive training programs. If you are passionate about helping others and thrive in a fast-paced environment, this is the perfect opportunity for you!

Benefits

Competitive Wages

Promotion from Within

Company-Paid Training

Medical Insurance

Life Insurance

Paid Vacation

Paid Sick Days

Qualifications

• 6 months security or customer experience is an asset.
• Valid security license and OFA 1 or higher required.

Responsibilities

• Provide exceptional customer service and maintain effective relationships.
• Write detailed reports on incidents and daily activities.
• Perform regular patrols and respond to emergencies.

Skills

Customer Service Skills

Interpersonal Skills

Crisis Intervention Techniques

Observational Skills

Decision Making

Education

High School Diploma/GED

Tools

Two Way Radios

Computer Applications

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

We are currently accepting applications for Security Guards to join our Various Sites: mobile patrol, retail, events, supportive housing and more. This position requires strong social perceptiveness and customer service skills. Sometimes, it may be physically demanding due to the size of the property and requires applicants to be able to work- Morning, days, nights and/or weekends.

Wage: $19.50 - $21 per hour (site dependent).

Typical Duties and Responsibilities

• Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations and contact emergency responders as required
• Provide first aid and medical response when required to any person(s)
• Perform regular foot patrols to ensure personnel, building and equipment security
• Utilize two way radios and computer applications to communicate site activities
• Exercise crowd control and evict trespassers

Core Competencies

• Strong interpersonal and communication skills
• Excellent customer service skills
• A strong working knowledge of non-violent crisis intervention and de-escalation techniques
• Strong observational skills
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision

Job Requirements

• 6 months Security Experience is an asset and/or 6 months customer experience is an asset
• Valid security licence is required
• Valid OFA 1 or higher is an asset
• Excellent verbal and written English communication skills
• Physical fitness: ability to walk for prolonged hours (most sites)
• Class 5 or Class 7 N BC Driving License is an asset for Mobile Patrol

Education Requirements

High School Diploma/GED

Certification Requirements

• Valid BC Security Licence
• Valid Class 5 BC Drivers License
• OFA I

Additional Information / Benefits

PALADIN OFFERS YOU:

• Competitive wages
• Promotion from within
• Company-paid training & uniforms
• Benefits & recognition programs

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Paid Vacation, Paid Sick Days