Security Guard Team Lead Full Time - Mackenzie Health

Paladin Security; Richmond Hill; On-site; CAD 45,000 - 55,000; Full time

Job summary

Paladin Security is seeking a Full-Time Security Team Lead for Mackenzie Health. The role involves overseeing security staff, ensuring adherence to protocols, and fostering a safe environment. Ideal candidates will have hospital security experience and possess strong leadership abilities.

Benefits

Competitive salary and benefits package

Free Uniforms

Security license reimbursement

Paid vacation & sick days

Professional development opportunities

Qualifications

• Minimum two years hospital security experience.
• One year supervisory experience preferred.
• Knowledge of security policies and procedures.

Responsibilities

• Oversee daily activities of security guards.
• Provide coaching and training.
• Document and investigate security incidents.

Skills

Leadership

Communication

Team Management

Education

High School Diploma/GED

Post-Secondary education in Law Enforcement/Security

Standard First Aid, CPR Level C

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description:
Mackenzie Health’s two hospitals – Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital – each have a full-service emergency department, core services and specialized services to provide you with the care you need. Our Woman and Child, Inpatient Mental Health and Inpatient Integrated Stroke programs are available to the community at Cortellucci Vaughan Hospital. An extensive range of outpatient clinics, chronic kidney disease care, complex continuing care and rehabilitation are available at Mackenzie Richmond Hill Hospital.
Position Details:
Position: Full-Time Security Team Lead

Site: Mackenzie Health

Averaging Agreement : Overtime is Averaging Agreement (AA) after 88 hours

Hours: Rotating Continental (0700 - 1900 / 1900 - 0700)

Payrate: $21.85 / an hour
Internal Posting Date : June 23, 2025

Internal Closing Date: June 30, 2025

External Closing Date: July 14, 2025

Position Overview:
The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Guard assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:
• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Guards have received the mandatory training
• Motivates staff and recommends commendations to their Supervisor
• Ensures proper documentation is passed onto the Supervisor/CSM
• Assist in tracking and deployment of security staff
• Handle a variety dispatch duties including incident call taking
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Supervisor/Client Service Manager

Requirements:

• Minimum two (2) years of hospital security experience required
• Minimum one (1) year of supervisory / team lead experience preferred
• Preferred Post-Secondary education in a Law Enforcement/Security program
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

Education Requirements (All)

High School Diploma/GED
First Aid/CPR

Certification Requirements (All)

Standard First Aid, CPR Level C
Valid Ontario Security License
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
COVID Double Vaccinated

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position

Travel is not required

Number of Openings for this position: 1