Security Guard- Retail Store

UNAVAILABLE; Vancouver; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth

Professional environment

Job summary

Allied Universal is seeking a Security Guard – Store in Downtown Vancouver, BC to join our security team at a luxury retail store. This role combines traditional security duties with customer service responsibilities, requiring vigilance and strong communication skills.

The successful candidate will provide a visible presence, de-escalate conflicts, assist with emergencies, and document incidents. A valid BC Security Guard License and retail/service experience are preferred; compensation is

Qualifications

• Valid BC Security Guard License is required.
• Experience in retail/security or customer service is an asset.
• Strong verbal and written communication skills.
• Ability to stay calm in emergencies.
• Ability to work independently.

Responsibilities

• Welcome customers and maintain store safety.
• De-escalate conflicts using effective communication.
• Provide exceptional customer service to shoppers, tenants, retailers, and visitors.
• Assist with emergency response procedures, evacuations, and incident management.
• Complete detailed incident reports, occurrence reports, and daily activity logs.
• Liaise with emergency services, mall management, and external stakeholders when necessary.
• Enforce property rules, policies, and procedures while maintaining a professional presence.
• Support the overall safety and security of the shopping center environment.

Skills

Strong verbal communication

Written communication

Customer service

Independent work

Education

BC Security Guard License

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Security Guard – Store in Downtown Vancouver, BC

Location: Vancouver, BCPay Rate: $19 per hour

Schedule: Monday to Friday 2pm-7pm

Employment Type: Full-Time

Overview:

We are seeking a professional, customer-focused Security Professional to join the security team at downtown Vancouver Luxury Retail store. This position combines traditional security duties and communication responsibilities.

The successful candidate will serve as a central point of communication for the security team while actively participating in daily security operations throughout the shopping center. This role requires strong communication skills, excellent situational awareness, and the ability to respond effectively to emergencies and customer service situations.

Key Responsibilities:

• Welcoming Customers and maitaining safety in the store.
• De-escalate conflicts and manage challenging situations using effective communication techniques.
• Provide exceptional customer service to shoppers, tenants, retailers, and visitors.
• Assist with emergency response procedures, evacuations, and incident management.
• Complete detailed incident reports, occurrence reports, and daily activity logs.
• Liaise with emergency services, mall management, and external stakeholders when necessary.
• Enforce property rules, policies, and procedures while maintaining a professional presence.
• Support the overall safety and security of the shopping center environment.

Qualifications:

• Valid BC Security Guard License.
• Previous security experience in a retail, commercial, or customer service environment is considered an asset.
• Strong verbal and written communication skills.
• Ability to remain calm and make sound decisions during emergency situations.
• Excellent conflict resolution and de-escalation skills..
• Ability to work independently.

Preferred Qualifications:

• Experience working in a high-end retail, luxury shopping centre, or commercial property environment.
• Experience coordinating emergency response and shift operations.

Benefits:

• Competitive compensation.
• Paid training and professional development opportunities.
• Career growth and advancement within Allied Universal.
• Supportive and professional work environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1741501