Security Guard- Mall Store

Allied Universal®; Vancouver; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and professional dev.

Career growth and advancement

Job summary

Allied Universal is seeking a Security Guard – Store for a downtown Vancouver luxury retail location. The role requires engaging with customers, protecting assets, and coordinating with mall security and emergency services.

The ideal candidate holds a valid BC Security Guard License, has experience in retail or customer service, and demonstrates strong communication and calm decision-making in emergencies. This full-time position offers paid training and growth within Allied Universal.

Qualifications

• Valid BC Security Guard License.
• Previous security experience in a retail, commercial, or customer service environment is considered an asset.
• Strong verbal and written communication skills.
• Ability to remain calm and make sound decisions during emergency situations.
• Excellent conflict resolution and de-escalation skills.
• Ability to work independently.

Responsibilities

• Welcome customers and maintain safety in the store.
• Stand and walk during long hours.
• De-escalate conflicts using effective communication techniques.
• Provide exceptional customer service to shoppers, tenants, retailers and visitors.
• Assist with emergency response procedures, evacuations, and incident management.
• Complete detailed incident reports, occurrence reports, and daily activity logs.
• Liaise with emergency services, mall management, and external stakeholders when necessary.
• Enforce property rules, policies, and procedures while maintaining a professional presence.
• Support the overall safety and security of the shopping center environment.

Skills

Verbal communication

Written communication

Conflict resolution

De-escalation

Independence

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Monday to Saturday 8am to 12pm/1pm + Monday 12pm-7pm

Allied Universal is seeking Security Guard – Store in Downtown Vancouver, BC

Location: Vancouver, BCPay Rate: $19 per hour

Schedule: Monday 8am-7pm + Tuesday to Saturday 8am to 12pm/1pm

Employment Type: Full-Time

Overview:

We are seeking a professional, customer-focused Security Professional to join the security team at downtown Vancouver Luxury Retail store. This position combines traditional security duties and communication responsibilities.

The successful candidate will serve as a central point of communication for the security team while actively participating in daily security operations throughout the shopping center. This role requires strong communication skills, excellent situational awareness, and the ability to respond effectively to emergencies and customer service situations.

Key Responsibilities:

• Welcoming Customers and maitaining safety in the store.
• Being able to stand and walk during long hours.
• De-escalate conflicts and manage challenging situations using effective communication techniques.
• Provide exceptional customer service to shoppers, tenants, retailers, and visitors.
• Assist with emergency response procedures, evacuations, and incident management.
• Complete detailed incident reports, occurrence reports, and daily activity logs.
• Liaise with emergency services, mall management, and external stakeholders when necessary.
• Enforce property rules, policies, and procedures while maintaining a professional presence.
• Support the overall safety and security of the shopping center environment.

Qualifications:

• Valid BC Security Guard License.
• Previous security experience in a retail, commercial, or customer service environment is considered an asset.
• Strong verbal and written communication skills.
• Ability to remain calm and make sound decisions during emergency situations.
• Excellent conflict resolution and de-escalation skills..
• Ability to work independently.

Preferred Qualifications:

• Experience working in a high-end retail, luxury shopping centre, or commercial property environment.
• Experience coordinating emergency response and shift operations.

Benefits:

• Competitive compensation.
• Paid training and professional development opportunities.
• Career growth and advancement within Allied Universal.
• Supportive and professional work environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.