Security Guard/Professional

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established healthcare organization is seeking a dedicated security professional to ensure a safe environment for all visitors, patients, and staff. This role involves responding to service calls, conducting investigations, and performing proactive patrols. The ideal candidate will have a background in law enforcement or security, excellent communication skills, and the ability to work both independently and as part of a team. Join a diverse and inclusive workplace that values the contributions of every team member and fosters a culture of safety and respect.

Qualifications

• Completion of a recognized program in Law and Security or equivalent required.
• Must possess a valid Ministry Security Guard License.

Responsibilities

• Ensure a safe and secure environment for visitors and staff.
• Conduct preliminary investigations and write clear reports.

Skills

Customer Service Skills

Oral Communication

Written Communication

Problem Solving

Initiative in Emergencies

Teamwork

Education

Law and Security Program

Police Foundations Program

Certificate in Non-Violent Crisis Intervention

Tools

MS Word

MS Excel

MS PowerPoint

Email

Job description

QUALIFICATIONS

• Successful completion of a recognized program in Law and Security, Police Foundations or equivalent
• Current and valid Ministry Security Guard License issued by the Private Security and Investigative Services Branch
• Verifiable security, healthcare security or police experience is preferred
• Certificate in Non-Violent Crisis Intervention, Use of Force and tactical handcuffing is preferred
• Competent in MS Word, Excel, PowerPoint and email
• Thorough knowledge of investigative techniques, mediation skills and alternate dispute resolution methods
• Excellent customer service skills required
• Willing to take the initiative in emergency/crisis situations and accept responsibility
• Applicants must possess good oral and written communication skills, with the ability to follow oral and written instructions
• Demonstrated problem solving skills and ability to work with minimum supervision
• Ability to work in a team environment as well as independently

RESPONSIBILITIES

• Provides a safe and secure working environment for all visitors, patients, staff and general public
• Responds to calls for service appropriately and in a timely fashion
• Conducts preliminary investigations
• Performs proactive foot patrols, spot checks and/or surveillance
• Escorts personnel to and from parking lots or between buildings as requested
• Conducts Parking and Smoking Enforcement duties
• Locks and unlocks entrances and doors at scheduled times
• Conducts function tests of security and parking related equipment
• Accurately writes clear and legible reports
• Actively looks for safety hazards and takes appropriate corrective action
• Performs at all times in a manner consistent with safe working practices and the Occupational Health & Safety Act
• Will be in direct contact with switchboard operators and must carry pagers and hand-held tools
• Performs all other duties as assigned