Security Guard - Part Time - Carlingwood Mall (Paladin Security Group Ltd.)

Paladin Security; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

Paladin Security is seeking a Part-Time Security Guard for Carlingwood Mall in Ottawa. The role involves patrolling and ensuring security for the premises, alongside responsibilities that include monitoring activities and responding to incidents. Candidates need a valid security guard license and effective communication skills, with opportunities for advancement and attractive unionized benefits.

Benefits

Opportunities for advancement and growth

Unionized benefits including Education Allowance & Pension Plan

Free Uniforms

Security license reimbursement

Paid vacation & sick days

Qualifications

• Experience in security or policing is an asset.
• Legally authorized to work in Canada.
• Minimum 1-year experience in Security/Loss Prevention in a retail environment.

Responsibilities

• Patrol assigned area on foot or vehicle to ensure security.
• Monitor activities and respond to incidents.
• Write comprehensive reports and maintain proper records.

Skills

Effective verbal communication skills

Strong interpersonal skills

Ability to detect problems

Customer service orientation

Education

Valid Security Guard License in Ontario

First Aid & CPR - Level C certification

Management of Aggressive Behaviour certification

Use of Force certification

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Part Time Security Guard
Site: Carlingwood Mall - 2121 Carling Ave
Hours: Saturday 1000-1800 / Sunday 0900-1700
Overtime Method: Averaging Agreement (AA) after 88 hours

Payrate: $18.80

Internal Posting Date: June 24th, 2025

Internal Closing Date: July 2nd, 2025

External Closing Date: July 25th, 2025

Job Responsibilities:

• Patrol assigned area on foot or in a motor vehicle, as assigned, to ensure personal, building, and equipment security.
• Ensure staff and visitors adhere to Carlingwood Mall's policy, directives, and regulations
• Monitor activities and respond to incidents
• Assist with investigations by gathering information, photo and video documentation, and complete a comprehensive written incident report
• Respond and liaise with emergency responders when attending to emergency situations
• Offer support to any person in need such as providing good customer service when providing a security presence
• Perform miscellaneous job-related duties as assigned

Knowledge, Skills and Abilities:

• Successfully conduct security patrols without direct supervision.
• Remain calm and effectively perform during emergencies.
• Write comprehensive reports and maintain proper written records
• Effective verbal communication skills.
• Able to detect problems and report information to appropriate personnel.
• Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.
• Able to follow, and enforce safety codes, college regulations, and procedures.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Able to handle private and confidential information with a high amount of discretion.
• Present a professional image to the public.
• Adhere to our Code of Ethics in performing job requirements.
• Able to understand and follow specific instructions and procedures.
• Adapt to a variety of environmental factors while performing exterior patrols.
• Moderate physical activity including standing and/or walking for extended periods of time.

Qualifications:

• Experience in the security industry and/or related fields such as policing are an asset
• Legally Authorized to work in Canada
• Fluent in English (Oral and Written)
• A valid Security Guard License in Ontario.
• A full driver's license (G License) for the province of Ontario is considered an asset.
• A valid certification in First Aid & CPR - Level C (from a WSIB-approved vendor)
• Successful completion of the following certification(s):
• • Management of Aggressive Behaviour (MOAB)
  • Use of Force (UoF)
• Previous customer service related experience would be an asset
• Minimum 1 year experience in Security/Loss Prevention in a retail environment
• Demonstrates superior customer service skills and able to work independently

Why choose Paladin?

• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This job reports to the Site Manager

This is a Part-Time position 3rd Shift, Weekends.

Number of Openings for this position: 1