Security Guard - Government of Ontario Office

CareerArc; Hamilton; On-site; Full time

Job summary

An established industry player in security services is seeking a dedicated Corporate Security Guard to enhance safety and customer experience. This full-time role involves providing proactive security patrols, responding to emergencies, and ensuring compliance with property standards. Ideal candidates will possess strong communication skills, a valid Ontario Security Guard License, and a passion for helping others. Join a dynamic team where your contributions will make a real difference in the community while enjoying a supportive work environment with opportunities for growth and development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Qualifications

• 1+ year of prior security experience required.
• Must demonstrate high attention to detail and observational awareness.

Responsibilities

• Provide proactive and reactive security patrols and respond to incidents.
• Write reports and investigate routine incidents.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Stress Management

Education

Valid Ontario Security Guard License

First Aid & CPR – Level C

Proof of Vaccine - CV -19

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position: Corporate Security Guard

Site: 120 King St W, Hamilton, ON L8P 4V2

Status: Full-Time

Hours: Monday to Friday (08:30-16:30 hrs)

Pay Rate: $21.63/hr

Averaging Agreement: Overtime is ESA

Internal Posting Date: Feb 14, 2025

Internal Closing Date: Feb 20, 2025

External Closing Date: Feb 20, 2025

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description:

Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

Duties & Responsibilities:

• Providing exceptional service to enhance the customer experience
• Ensuring compliance with the standards, rules, and regulations at the Property
• Be proactive in helping everyone have an outstanding customer experience at the Property
• Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis
• Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property
• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using a standard report-writing program
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, and clients on the property
• Monitor CCTV surveillance systems
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel
• Assist with daily operations as needed/required or directed.
• Other duties as outlined by management

Qualifications:

• Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior security experience
• Experience in physical / mall security is considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must have a clean driver abstract
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Prerequisites:

1. A Valid Ontario Security Guard License
2. First Aid & CPR – Level C
3. Proof of Vaccine - CV -19

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.