Security Guard - Full Time - St. Catharines Hospital

Overview Company Overview
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

We truly believe that where you work matters! If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us). Check it out here: Paladin Culture
At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.
Position Details:
Position: Full-Time Security Guard - Control Room Site: St. Catharines Hospital Address: 1200 Fourth Ave, St. Catharines, ON L2S 0A9 Hours: Continental Rotating (0800-2000/2000-0800) Pay Rate: $18.62/hr.- $20.94/hr. based on levelling system.
Averaging Agreement: Overtime is Averaging Agreement over 88 hours.
Posting Date: April 22, 2025
Internal Closing Date: April 29, 2025
External Closing Date: April 29, 2025.
Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards.

• A Valid Ontario Security Guard License
• Proficient in English (both oral and written)
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services would be an asset
• 1 year of security experience working in a healthcare environment
• Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Valid First Aid and CPR Level C Certification
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

Applicants lacking these certifications can opt into Paladin's pre-employment UoF/MOAB certification training program prior to their onboarding training to ensure they meet the requirements of the position. Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability.
If you don’t have immunization record, click on the link below to know how to get it: How to Get Immunization Records
Click on the link below to download Paladin Immunization form. Please be advised that this form must be completed and signed by a Doctor in Ontario: Paladin Immunization Form

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

“If you’re excited about the opportunity to work with Paladin Security but don’t meet every single qualification listed, don’t let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We’re always looking for great talent to join our team and contribute their unique strengths.”
Education Requirements: High School Diploma/GED
Certification Requirements: Management of Aggressive Behaviour (MOAB), COVID Double Vaccinated, Proof of immunizations for TB, MMR, Varicella, Standard First Aid, CPR Level C, Valid Ontario Security License, Use of Force.
Additional Information / Benefits: Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance
Screening Requirements: Criminal Background Check