Security Guard - Full Time - Southlake Regional Hospital (Paladin Security)

Paladin Security; Newmarket; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security company is seeking a full-time security officer for Southlake Regional Hospital. The role involves providing security patrols, responding to emergencies, and ensuring the safety of staff and patients. Ideal candidates will possess strong customer service skills and be physically fit.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Qualifications

• Excellent customer service skills.
• Ability to work with people under stress.
• Physically fit to stand and walk for long periods.

Responsibilities

• Provide proactive and reactive security patrols.
• Write reports and investigate incidents.
• Respond to emergencies quickly and efficiently.

Skills

Customer Service

Interpersonal Skills

Verbal De-escalation

Job description

Job Skills / Requirements

City: New Market

Status: Full Time

Pay Rate: $19.19-$21.58/Hourly

Hours: Rotating Continental (0800-2000/2000-0800hrs)
Category: Averaging Agreement( Overtime after 88 Hours)

Site: Southlake Regional Hospital
Internal Posting Date: May 21 2025

I nternal Closing Date: May 28, 2025
External Closing Date : Jun 4, 2025

Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights - Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu

Site Description: Southlake Regional Health Centre, formally known as York Regional Hospital, is a full-service hospital with a clinically advanced focus. Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and as far north as Muskoka. Through various expansions in its history Southlake has grown into a university-affiliated teaching and research facility, specifically offering advanced cardiac, cancer and thoracic care.

Job Description:

Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

This position is a high-caliber position and will also include the following responsibilities:

• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• This role required you to be physically fit and able to stand and walk for long periods
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflicts
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, Continental Rotation (0800-2000/2000-0800).

Number of Openings for this position: 1