Security Guard - Full Time - Mapleview Mall (People & Culture)

Paladin Security; Burlington; On-site; CAD 40,000 - 45,000; Full time

Job summary

Paladin Security is seeking a Full-Time Security Guard for the Mapleview Shopping Centre in Burlington. This role involves maintaining a safe environment, responding to emergencies, and providing excellent customer service. Ideal candidates should have prior security experience, excellent communication skills, and the ability to work in a dynamic environment.

Benefits

Opportunities for advancement and growth

Free Uniforms

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Qualifications

• Must have at least 1 year of prior security experience.
• Experience in physical / mall security is considered an asset.
• Must possess a valid 'G' Class driver's license.

Responsibilities

• Deliver outstanding customer service by assisting and supporting clients.
• Act as a deterrent to crime and maintain safety on property.
• Write reports and investigate routine incidents.

Skills

Communication

Professionalism

Interpersonal Skills

Observational Awareness

Decision Making

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Full-Time Security Guard
Site: Mapleview Shopping Centre, 900 Maple Ave, Burlington, ON L7S 2J8
Hours: Monday - Friday (1400-2200hrs)
Payrate: $20.30/hr.
Averaging Agreement: Overtime is ESA
Posting Date: June 26, 2025
Internal Posting Closing Date: July 03, 2025
External Posting Closing Date: July 03, 2025

Job Description:
To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
• Conduct periodic patrols of property either by foot or by vehicle.
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, and clients on the property
• Monitor CCTV surveillance systems
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed.
• Other duties as outlined by management

Qualifications:

• Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior security experience
• Experience in physical / mall security is considered an asset
• Must have strong verbal and written communication skills
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Prerequisites:

• Must possess a valid “G” Class driver's license or Higher with clean drivers abstract from last 3 years
• Must have a Valid First Aid & CPR Level C (WSIB Approved)
• Must have a Valid Ontario Security Guard License
• Legally authorized to work full-time in Canada
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• • Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
  • The UoF/MOAB training is not paid as it is a pre-requisite, however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for advancement and growth
• Free Uniforms
• Additional Perks!

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

Valid Certification in First Aid, CPR and AED
Valid Security Licence
Use of Force
Valid G Licence
Minimum of 1 year security experience
Management of Aggressive Behaviour (MOAB)

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 2nd Shift, Monday - Friday (1400-2200hrs).

Relocation is not provided

Number of Openings for this position: 1