Security Guard - Full Time - Cambridge Memorial Hospital

Company Overview
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

We truly believe that where you work matters! If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture. At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.

Site Overview:
Cambridge Memorial Hospital (CMH) is a full-service acute care hospital in Cambridge, Ontario, serving Cambridge, North Dumfries, and the Region of Waterloo. Founded in 1953, CMH underwent a major expansion completed in 2025, adding a new patient care wing and expanding emergency services. It offers a wide range of services including surgery, mental health, and diagnostics. CMH embraces innovation with technologies like AI-driven wait-time dashboards and fair hiring practices. The hospital also values inclusivity, acknowledging the traditional Indigenous territories it operates on. CMH is dedicated to providing compassionate, patient-centered care.

Position: Full Time Security Guard
Site: Cambridge Memorial Hospital
Address: 700 Coronation Blvd, Cambridge, ON N1R 3G2
Hours: Rotating Continental (0700-1900/1900-0700 hrs.)
Pay Rate: $20.78/hr. Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Posting Date: April 10, 2025
Internal Closing Date: April 17, 2025
External Closing Date: April 17, 2025

Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Days - Mon-Tues, Fri-Sat
• Week 4 - Days - Sun, Wed-Thu

Job Description:

• Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide Use of Force/Restraint as required and directed under the Mental Health Act.
• Provide security escort service to staff and visitors as requested.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence.
• Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)

Requirements:

• A Valid Ontario Security Guard License
• Valid First Aid and CPR Level C Certification
• Proof of double Covid Vaccination
• Immunization Record (Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Tests)
• Minimum 1 year security experience
• Security experience in healthcare setting is an asset
• Proficient in English (both oral and written)
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services is an asset
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
  • Applicants lacking these certifications can opt into Paladin's UoF/MOAB pre-employment certification training program prior to their onboarding training to ensure they meet the requirements of the position.
  • Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability.

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

If you’re excited about the opportunity to work with Paladin Security but don’t meet every single qualification listed, don’t let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We’re always looking for great talent to join our team and contribute their unique strengths.

Education Requirements (Any)
High School Diploma/GED

Certification Requirements (All)
Management of Aggressive Behaviour (MOAB)
Vulnerable Sector Check
Immunization Record
Standard First Aid, CPR Level C
Valid Ontario Security License
Use of Force

Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days
Screening Requirements: Criminal Background Check