Security Guard - Casual - Southlake Regional Hospital (Paladin Security)

Paladin Security; Newmarket; On-site; Full time

Job summary

Paladin Security is seeking a Security Officer for Southlake Regional Hospital. The role involves managing security in various hospital departments, performing patrols, and ensuring the safety of patients and staff. Candidates must be physically fit, possess strong customer service skills, and effectively handle emergency situations.

Qualifications

• Legally authorized to work in Canada.
• Ability to maintain professional composure in emergencies.
• Physically fit to stand and walk for long periods.

Responsibilities

• Provide proactive and reactive security patrols in the mental health ward.
• Write reports and investigate incidents.
• Respond quickly to emergencies and escalate security concerns.

Skills

Customer Service

Interpersonal Skills

Conflict Management

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Status: Casual

Pay Rate: $ 18.25/hr

Hours: Various 12 hour shifts
Category: Averaging Agreement( Overtime after 88 Hours)

Site: Southlake Regional Hospital
Internal Posting Date: June 16 2025

I nternal Closing Date: June 20, 2025
External Closing Date : June 30, 2025

Site Description: Southlake Regional Health Centre, formally known as York Regional Hospital, is a full-service hospital with a clinically advanced focus. Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and as far north as Muskoka. Through various expansions in its history Southlake has grown into a university-affiliated teaching and research facility, specifically offering advanced cardiac, cancer and thoracic care.

This position is a high-caliber position and will also include the following responsibilities:

• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• This role required you to be physically fit and able to stand and walk for long periods
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflicts
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.
• Must be legally authorized to work in Canada.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Service Manager

This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift.

Number of Openings for this position: 1