Security Guard

University of Ottawa; Ottawa; On-site; CAD 66,000 - 85,000; Full time

Job summary

The University of Ottawa is seeking a Security Guard for Campus Community Protection. You will patrol buildings and grounds, delivering superior customer service to students, faculty, and staff while maintaining a safe, welcoming campus environment.

You will engage with the university community, respond to incidents, and work in a flexible schedule including nights, evenings, and weekends. A credentialed security background and bilingual proficiency are required.

Qualifications

• Exceptional customer service skills.
• Bilingual in English and French; proficiency tested.
• Experience working with the general public.
• Experience handling conflict situations with the public.
• Strong computer skills: Windows, word processing, databases, email.

Responsibilities

• Patrol grounds and buildings to ensure safety.
• Interact with students, faculty, and staff to provide assistance.
• Liaise with community and law enforcement partners.
• Maintain a visible campus presence and enforce university rules.
• Draft notes and reports; assist with investigations.
• Assist in training new staff when required.

Skills

Exceptional customer service

Bilingual English/French

Public interaction experience

Conflict handling

Computer skills (Windows, word, DB, e‑

Tools

Windows OS

Word processing

Databases

Email & Internet

Job description

Follow us on LinkedIn Posting Reason: Job Type: Employee Anticipated Duration in Months (for contracts and temporary assignments): 12 Job Family: Security, Protection and Transportation # of Open Positions: 0 Faculty/Service - Department: Operations Campus: Main Campus Union Affiliation: OPSEU Date Posted (YYYY/MM/DD): 2026/10/08 Hours per week: 40 Salary Grade: OPSEU Grade 7 Security Agent Salary Range: $66,498.00 - $84,660.00

About the Protection Service: Our mission is to enhance security, develop alternative modes of transportation, ensure respect for the rights of the university community and protect the assets of the University and its community.

Position Purpose

Reporting to the Team Coordinator, Security Division, you will deliver a consistent and superior level of customer service to students, faculty, and staff by actively seeking out opportunities to provide assistance and support. To ensure that campus rules and standards are observed by maintaining a highly visible and reassuring presence through your assigned patrol and post duties. To act as a community liaison and help to maintain a visibly safe and welcoming Campus environment.

The successful candidate must be able to work nights and evenings, including weekends. Multiple opportunities are available. A pool of qualified candidates may be established and used to fill current and future opportunities. Available contracts may be offered on a full-time or part-time basis and may vary in duration depending on operational requirements.

As a Security Guard, Campus Community Protection, you will:

• Ensure the safety and protection of individuals and University property by patrolling grounds and buildings.
• Interact with and provide initial support to persons experiencing mental health crises.
• Liaise with community and law enforcement partners to solve recurring issues.
• Build strong relationships with students, teachers and support staff.
• Prevent and detect security hazards and enforce both criminal and provincial statutes, as well as city bylaws and University regulations.
• Perform preliminary and follow-up investigations, draft notes and complete reports detailing observations and information received.
• At the request of the on-duty Team Coordinator, help train and evaluate new employees.

What you will bring

• Exceptional customer service skills
• Great communication skills in both official languages (will be tested).
• Experience working with the general public.
• Experience working with the public in conflict situations.
• Sound knowledge and experience using computer systems and software such as Windows, word processing, databases, e-mail and Internet.
• Keen ability to work in a team.
• Effective interpersonal communication skills and be committed to working in a team-based environment with a focus on continuous improvement and quality customer service.

You must have

• Ontario Security Guard License
• First Aid, CPR and Oxygen administration
• A valid Ontario driver’s license with Abstract and Police check clearance.
• Bilingualism – French and English (spoken and written); to be considered for this position, candidates must be rated at the intermediate or advanced proficiency level for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
• Considered an asset: Holding both Security Guard License and Private Investigator License.
• Knowledge of the Use of Force Continuum and Non-Violent Crisis Intervention Training.
• Smart Serve Certification
• Knowledge of security practices, terminology, and understanding of relevant regulations.
• Must have strong problem-solving skills and be able to multi-task and work with multiple individuals at the same time.
• Employment is conditional upon the successful completion of a medical screening and a satisfactory Level 3 Vulnerable Sector Check.

Key Competencies at uOttawa

• Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
• Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
• Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
• Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence.

While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above;

The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program. Explore Our Benefits