Security Field Support Supervisor

Fusion Security; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A professional security services company in Burnaby is seeking an experienced Field Support Supervisor for daytime or overnight shifts. The role involves supervising field staff, conducting site visits, and liaising with clients during emergencies. Candidates must have supervisory experience, a valid BC Security License, and strong communication skills. Benefits include competitive pay, health insurance, and a fitness membership.

Benefits

Competitive Pay Rate

Health Benefits Plan

Paid Training

Fitness Centre Membership

Exclusive discounts on products & services

Referral Bonus Program

Qualifications

• At least 2 years of supervisory experience.
• At least 3 years of security experience.
• A valid BC Security License.
• Certified in Occupational First Aid Level 1.
• Class 5 Driver's License with a clean driving record.

Responsibilities

• Conduct briefings for special coverage assignments.
• Conduct site visits and staff assessments.
• Assist with alarm response and building patrols.
• Liaise between clients and site staff in emergencies.
• Conduct staff follow-up meetings for disciplinary issues.

Skills

Excellent communication skills

Strong computer skills

Attention to detail

Interpersonal skills

Organizing and planning skills

Ability to work without close supervision

Good physical condition

Education

High school diploma

Post secondary education

Tools

Tracktik software

Job description

Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including government, retail, commercial sites, industrial sites and residential areas. Our mission is to deliver the highest quality service in each interaction that reflects a strong and respectful culture.

Fusion Security is seeking an experienced, energetic, and a customer-focused security professional for a position of Field Support Supervisor - Daytime or Graveyard (Overnight) 12-hour shifts .

The successful candidate will be mainly responsible for field staff support and supervision. Strong knowledge and understanding of company policies and procedures will be required. Other operational roles and duties in a supportive capacity may be assigned from time to time.

MAJOR DUTIES & RESPONSIBILITIES :

• Conducting briefings for special coverage assignments
• Conducting impromptu and scheduled site visits and staff assessments
• Assisting with alarm response and building patrols
• Liaising between clients and site staff in emergency situations
• Conducting staff follow-up meetings for disciplinary issues
• Conducting intervention or assistance with employee emergencies or injuries
• Delivering of uniform and other items to field staff
• Auditing reports
• Other administrative responsibilities as directed by Fusion Security Management

REQUIRED QUALIFICATIONS :

At least 2 years of supervisory experience

At least 3 years of security experience

A valid BC Security License

Certified in Occupational First Aid Level 1

Class 5 Driver's License with a clean driving record

High school diploma is required at a minimum, however post secondary education is preferred

SKILLS & ABILITIES :

Excellent communication skills (including phone, email and report-writing)

Strong computer skills (including use of Tracktik software)

Attention to detail and ability to multi-task

Exceptional interpersonal skills to build and maintain positive relationships with staff and clients

Strong organizing and planning skills

Ability to work without close supervision

Good physical condition

COMPANY PERKS :

Competitive Pay Rate

Health Benefits Plan (we pay your premium)

Paid Training

Fitness Centre Membership (at Head Office)

Exclusive access to discounts on over 5000 products & services within Canada

Referral Bonus Program

In order to be considered for this position, your application must clearly demonstrate how you meet the requirements as outlined above. Please submit your current and updated resume with a cover letter detailing reasons for your interest in this position and stating the reason why you think you would be the best candidate for the position.

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.