Security Dispatch Officer - Kitimat

Securiguard Services; Kitimat; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security service provider is seeking a site medic to handle first aid responsibilities and dispatch services. The role requires a High School Diploma, OFA Level 3 certification, and a Class 5 Driver's License. Successful candidates will work in a fast-paced environment, providing essential medical support and ensuring safety compliance. Strong communication and problem-solving skills are critical for this position.

Benefits

Training paid for by the company

Opportunity to work in a team environment

Qualifications

• Experience as a site medic in an operational setting required.
• Must be comfortable working 12-hour shifts in remote locations.
• Strong decision-making and analytical skills are essential.

Responsibilities

• Provide advanced first aid and document incidents for emergency personnel.
• Maintain logs and record site activity via computer programs.
• Provide dispatch services and operate CCTV systems.

Skills

Customer Service

Time Management

Analytical Skills

Problem Solving

Communication

Education

High School Diploma

Valid OFA Level 3 certification

Class 5 Driver's License

Tools

CCTV systems

Computer programs

Job description

Successful applicants will mainly be responsible for site dispatch job functions and a wide variety of medical and First Aid related duties. Members must become fully versed with the client's OH&S program, including the RTBS system. Officers will treat and record all First Aid incidents in accordance with WSBC regulations. Report writing and multitasking are daily tasks. Medics must work in a fast-paced, team environment as well as independently.

First Aid Responsibilities:

• Provide advanced first aid, including initial response, preparing employees for transport, and documenting all incidents for emergency personnel.
• Mitigate unsafe working conditions.
• Drive the onsite ambulance.
• Attend training courses as requested; training paid for by the company.

Dispatch Responsibilities:

• Provide dispatch services for the site.
• Receive, send, and record telephone communications as needed.
• Maintain logs and record site activity via computer programs.
• Operate CCTV systems.

Minimum Education Requirements:

• High School Diploma
• Valid OFA Level 3 certification
• Class 5 Driver's License

Experience and Skills:

• Experience as a site medic in an operational setting.
• Enthusiastic and committed with a history of building trust-based relationships.
• Comfortable working 12-hour shifts (day and/or night) in remote locations.
• Excellent customer service skills and enjoyment working in the People Industry.
• Strong time management skills.
• Proficient in computer use and applicable programs.

Additional Qualifications:

• Clean Criminal Record Check
• Customer Service Training (will train)
• Ability to pass pre-employment drug testing
• Recertification in OFA Level 3 as required
• Leadership, judgment, decision-making, delegation, planning, organizing, problem-solving, analytical skills, interpersonal sensitivity, and tolerance.
• Valid Class 5 BC Driver's License with a clean Driver's Abstract.
• Strong analytical and problem-solving skills for evaluating situations and troubleshooting.
• Advanced computer skills.
• Ability to work both independently and in teams.
• Ability to prioritize multiple demands.

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to mediate and intervene effectively in workplace, client, and staff issues.
• Respond effectively to emergencies (fire, medical, security).
• Report activities and incidents clearly and promptly.

Physical and Mental Requirements:

• High energy, able to multitask, and work long hours (12-hour shifts).
• Ability to stand, sit, and walk extensively.
• Good health; annual physical assessments may be required.
• Strong decision-making, judgment, delegation, organization, analysis, and problem-solving skills.
• Flexibility to adapt to changing schedules.
• Ability to effectively analyze, organize, and exercise judgment.

Conditions:

• Up to 12 hours of work per day.
• Shift work required.
• Must wear site PPE at all times, including high visibility vests, hard hats, and eye protection in certain areas.