At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
We are security and web experts, pioneers, evangelists, and best-in-class researchers. We believe in the power of the Internet to be a positive force; our mission is to protect every website and mobile app from cybercriminals. Come be a part of our unparalleled team that is responsible for making the Internet a safer place for everyone.
Position Summary
A Consultant is someone who is eager to help protect a portfolio of Global 2000 websites from malicious and automated threats. This individual must be able to earn the respect and trust of each customer through knowledge and understanding of service delivery and how these fit into our customer's overall environment. You will review unique business and technical project parameters and define a successful solution for implementing and integrating our Enterprise Defense. A successful candidate must be detail-oriented, capable of independently solving complex technical problems and communicating clearly and efficiently to both technical and business audiences.
Responsibilities:
- Oversee the installation and implementation of F5's security as a service solution for Fortune 500 and Global 2000 companies.
- Proactively anticipate customer needs and facilitate project success.
- Act as the primary representative between our customers and F5.
- Collaborate with Engineering/Product teams to develop technical solutions and automation tools to improve product capabilities.
- Create and review documentation and processes related to recurring incidents, new standard operating procedures, knowledge transfer materials, etc.
- Collaborate with peers, managers, and team members across the organization to solve problems, develop new processes, and build efficient systems.
Requirements:
- Experience in Web Application Firewall, Bot Defense, API Security, DDOS, Reputation Service, and Multi Cloud networking.
- CCNP or equivalent experience in network troubleshooting (routing, subnetting, network tools, etc.)
- Familiarity with industry-standard tools like Wireshark, Charles, Fiddler, packet capture, and TCP Dump
- Deep understanding of Linux Systems
- Experience with at least one of the Cloud Platforms (AWS, Azure, GCP)
- Knowledge/hands-on experience with Kubernetes.
- Knowledge/hands-on experience with Terraform/Ansible.
- A working knowledge of virtual machine or container technology (VMware, KVM, OpenStack, Docker) is a plus.
- Preference for candidates with experience with various scripting languages (bash, python, etc.)
- Experience working with major Load Balancers and Network devices.
- Preference for candidates with experience with Content Delivery Networks and reverse proxy.
- Bachelor's degree in computer science, Information Systems, or related engineering discipline, OR equivalent industry work experience.
- Certification is preferred but optional based on the level of experience.
- A customer-centric attitude and the ability to communicate well at all levels of an organization.
- Ability to work in a very fast-paced environment and communicate effectively.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.