Security Concierge (6 month contract)

Boardwalk; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading property management company in Canada is seeking a Security Concierge for a temporary 6-month contract. The ideal candidate will provide safety and excellent customer service to residents, conduct patrols, and ensure the quality of the living environment. Strong communication skills and previous experience in customer service or security are required. This position requires availability during the night shift from Tuesday to Thursday.

Benefits

Competitive wages

Access to on-demand pay via Dayforce Wallet

Profit-sharing

Flexible medical and dental plans

Fitness and Wellness reimbursement

Training and Development allowance

Group RRSP matching

Up to 20% rental discounts

Qualifications

• At least 2 years of customer service or security experience preferred.
• Must have a valid driver’s license and vehicle.

Responsibilities

• Be a visible presence on site to ensure the health, comfort, and safety of residents.
• Provide excellent customer service, including opening doors and assisting with bags.
• Conduct site visits and patrols on foot.
• Ensure all signage is visible and in good repair.

Skills

Customer service

Security experience

Problem-solving

Communication skills

Education

Security license

Tools

Web-based programs

Job description

Join to apply for the Security Concierge (6 month contract) role at Boardwalk.

2 days ago Be among the first 25 applicants.

Job Description

Posted Wednesday, July 30, 2025 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable home living experience. We offer rental apartments and townhouses in various sizes and amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

We value our Associates highly and offer benefits such as:

• Competitive wages
• Access to on-demand pay via Dayforce Wallet
• Profit-sharing
• Flexible medical and dental plans
• Fitness and Wellness reimbursement
• Training and Development allowance
• Group RRSP matching
• Up to 20% rental discounts, and more!

We are seeking a Security Concierge to join our team! Using the latest technologies, we ensure our residents' safety and peace of mind. If you can think quickly and deliver excellent customer service, we want to meet you!

This position is a temporary 6-month contract. The successful candidate must be available to work Tuesday through Thursday from 9 p.m. to 5:30 a.m.

Responsibilities

• Be a visible presence on site to ensure the health, comfort, and safety of residents
• Provide excellent customer service, including opening doors and assisting with bags
• Conduct site visits and patrols on foot, inspecting all exterior and interior areas such as walkways, stairs, water drainage, building numbers, vacant apartments, trees, sheds, benches, garbage bins, fire hydrants, lights, recreational areas, and entrances/exits
• Ensure all signage is visible and in good repair
• Inspect parking areas for damaged or abandoned vehicles, expired plates, or missing plates; monitor visitor parking and potholes
• Replace burnt-out lights as needed
• Perform garbage pickup, snow removal, and touch-up painting as required
• Make phone check-ins with Customer Service
• Maintain a neat and recognizable image in uniform
• Complete daily reports and send to the supervisor
• Record all correspondence in tenant records
• Respond to lockouts, noise complaints, and assist with on-call maintenance
• Perform other tasks as assigned by the supervisor

Must have a valid driver’s license and vehicle.

Qualifications

• At least 2 years of customer service or security experience preferred
• Security license required

Technical Skills

• Computer literacy, preferably with web-based programs
• Ability to learn new systems quickly
• Familiarity with tablets is an asset

Non-Technical Skills

• Strong commitment to customer service
• Community-oriented mindset
• Responsibility and follow-through
• Excellent listening and communication skills
• Problem-solving and decision-making skills
• Organizational and multi-tasking abilities
• Time management skills
• Discretion and confidentiality
• Calmness and patience in stressful situations
• Ability to work independently and in a team
• Flexibility and adaptability
• High initiative and enthusiasm
• Physical ability to walk, stand, climb stairs, and lift up to 10kg

Interested applicants should submit a cover letter and resume. If relocating, please specify your plans and availability.

Only shortlisted candidates will be contacted. Employment is contingent on background checks, references, and physical testing where applicable.

Seniority level: Entry level

Employment type: Contract

Job function: Other

Referrals can double your chances of interview success. Set job alerts for "Concierge" roles.

Sherwood Park, Alberta, Canada. 2 days ago.