Security Agent

Four Seasons; Toronto; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Discounted travel programs

Complimentary meals per shift

Dry cleaning of uniforms

Training & development opportunities

Extended health coverage

Job summary

Four Seasons Toronto is seeking a Security Agent to maintain a safe environment for guests and colleagues across our luxury hotel in Yorkville. You will participate in day-to-day security operations and report to the Director of Security.

The role requires standing up to 12 hours, lifting up to 50 lbs, flexible shifts including overnights, weekends and holidays, and holding an Ontario Security Guard License, Smart Serve, and First Aid/CPR with AED.

Qualifications

• Security license and certifications are required.
• Ability to stand for up to 12 hours per shift and lift up to 50 lbs.
• Flexible schedule with day, night shifts, weekends and holidays.

Responsibilities

• Maintain a safe and secure environment for guests, employees and property.
• Participate in day-to-day security operations and 24-hour coverage.
• Report to the Director of Security and Security Manager.

Skills

Problem solving

Attention to detail

Customer interaction

English proficiency

Education

Ontario Security Guard License

Smart Serve

First Aid/CPR and AED Certification

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

What you will do:

The Security Agent is a vital member of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the hotel's security and property protection. The Security Team is available 24-hours a day. The Security Agent actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, employees, and property. This position reports to the Director of Security and Security Manager.

What you will bring:

We are looking for individuals who are skilled problem solvers with a high attention to detail. The Security Agent position involves a large amount of contact with guests, local law enforcement and other hotel personnel. Excellent personal presentation and interpersonal skills are required. As this position is physical in nature, candidates must be able to stand for up to 12hrs per shift and push/pull/lift up to 50lbs. This position requires an applicant with a flexible schedule and the ability to work all shifts (day and night - rotation), weekends and holidays. Also required is an Ontario Security Guard License, Smart Serve, First Aid/CPR and AED Certification.

Additional preferred qualifications & skills

• Minimum 2-3 years previous security experience, preferably in a hotel/hospitality environment
• Exceptional communication skills and command of English language
• Additional language a definite asset for career growth

What we offer:

• Paid time off, including vacation days, floating days, and sick days
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of uniforms
• Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
• Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs
• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties... and more!

The hourly rate for this role is $32.03 CAD, plus a $0.75 per hour overnight premium.

Schedule & Hours

The ideal candidate will have an open work schedule and able to work weekdays, weekends, overnights and holidays. Modified continental shifts which are 12-hours in length.

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.