Section Manager

Desjardins Technology Group; Lévis; On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Technology Group in Canada seeks a seasoned manager to oversee a portion of the sales and operations activities by shaping the service offer and steering the unit's business plan. You will develop talent, drive results, manage people and performance, and produce reports to ensure member and client satisfaction.

The role emphasizes change management, alignment with strategic orientations, and continuous process improvement, while promoting Desjardins values and equity in the workplace.

Qualifications

• Bachelor's degree in a related field is required.
• Six years of relevant experience minimum.
• Knowledge of French is required.
• Advanced proficiency in English due to duties or interactions with English-speaking partners, members, and/or clients.

Responsibilities

• Support the immediate supervisor by helping with work organization and operational planning for the unit.
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context.
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values.
• Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction.
• Support the administrative unit’s action plan by successfully managing individual and team performance.
• Promote Desjardins Group’s cooperative values
• Continuously improve the management of processes under your responsibility.

Skills

Leadership

French language

English proficiency

Change management

Talent development

Performance management

Education

Bachelor's degree in a related field

Job description

Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group’s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:

• Support the immediate supervisor by helping with work organization and operational planning for the unit
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Promote Desjardins Group’s cooperative values
• Continuously improve the management of processes under your responsibility.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Nimble learning, Work processes
Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family
Management (FG)