Second Cup Supervisor - Dalhousie University

Aramark Canada; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

An exciting opportunity for a Supervisor has arisen at Aramark Canada in Halifax. As a Supervisor at Second Cup, you will lead the front-line team, ensuring excellent customer service and efficient operations. Candidates should possess a Diploma or Degree in Culinary Management, Hospitality, or Nutrition, along with 1-2 years of supervisory experience in the food service sector. Aramark offers competitive benefits, a supportive environment, and growth opportunities for individuals who are passionate about the hospitality industry.

Benefits

Comprehensive group benefit program

Employee meal plan

Complimentary uniforms

Qualifications

• 1-2 years of experience in the food service industry as a Supervisor.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Coordinate and oversee the day-to-day activities of the franchise location.
• Train, orient, and monitor new team members.
• Monitor staffing levels and report any required adjustments.

Skills

Communication skills

Customer service skills

Time management

Education

Diploma or Degree in Culinary Management, Hospitality, Nutrition

Job description

Job Description

At Aramark, we focus on enriching and nourishing the lives of millions worldwide by providing a wide range of services—food, facilities, and uniforms—to a diverse group of clients in 19 countries. Our commitment to hiring, training, and rewarding the right people ensures that our employees are more than just hard workers; they’re Service Stars!

Aramark Canada is seeking a passionate individual interested in a career in Hospitality, Culinary Management, or Nutrition to join the team at Second Cup as a Supervisor. Reporting to the Retail Director, the Second Cup Supervisor is responsible for coordinating and overseeing the day-to-day activities of the franchise location, including supervising the front-line team.

Job Responsibilities

1. Lead by example and demonstrate the importance of treating every team member, customer, and client with respect.
2. Train, orient, and monitor new team members.
3. Assist in ensuring optimal team member coverage at all times and work various positions during busy periods to maintain service levels through demonstrated floor leadership.
4. Monitor staffing levels and report to the manager any required adjustments.
5. Ensure completion of front-line product labeling, temperature logs, waste logs, and production logs.
6. Assist with onsite promotions and advertising provided by the Marketing Manager.
7. Ensure cleanliness of the operation throughout service hours.
8. Monitor cash handling procedures.
9. Handle customer service complaints with assistance from the manager, with an appropriate sense of urgency.
10. Perform other duties as assigned.

Qualifications

1. Diploma or Degree in Culinary Management, Hospitality, Nutrition, or a related field.
2. 1-2 years of experience in the food service industry as a Supervisor.
3. Outstanding communication skills.
4. Strong prioritization and time management skills.
5. Excellent customer service skills.
6. Flexibility to work evenings and weekends as required.

Aramark offers a comprehensive group benefit program, employee meal plan, complimentary uniforms, and other incentives.

Aramark Canada is an equal opportunity employer. Accommodations for individuals with disabilities are available upon request.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe every employee should enjoy equal employment opportunities and be free to participate in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

Additional Information

The people of Aramark proudly serve millions of guests daily through food and facilities services in 15 countries. We are committed to developing your talents, fueling your passions, and empowering your growth. Whether you're seeking a new challenge, a sense of belonging, or a great place to work, we focus on helping you reach your full potential. Learn more at our careers site or connect with us on Facebook, Instagram, and Twitter.