Second Cup Supervisor - Dalhousie University

Aramark; Halifax; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading service provider is seeking a Supervisor in Halifax to oversee day-to-day operations at Second Cup. The ideal candidate will have a degree in Culinary Management and 1-2 years of supervisory experience in food services. Responsibilities include training staff, maintaining service levels, and ensuring cleanliness.

Benefits

Comprehensive group benefit program

Employee meal plan

Complimentary uniforms

Other incentives

Qualifications

• 1-2 years’ experience in the food service industry as a Supervisor.

Responsibilities

• Lead by example and demonstrate the importance of respect.
• Train, orient, and monitor new team members.
• Assist in ensuring optimal team member coverage.
• Monitor staffing levels and report changes.
• Ensure completion of product labeling and logs.
• Assist with onsite promotions and advertising.
• Maintain cleanliness throughout service.
• Monitor cash handling procedures.
• Handle customer service complaints.
• Perform other duties as assigned.

Skills

Outstanding communication skills

Strong prioritization and time management skills

Strong customer service skills

Flexibility; evening and weekend work may be required

Education

Diploma/Degree in Culinary Management, Hospitality, Nutrition, or related field

Job description

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Requisition # : 594723

Location :

Halifax, NS, CA, B3H4J5

Career Area : Hourly & Seasonal

Description :

At Aramark, we focus on enriching and nourishing the lives of millions worldwide, providing a wide range of services—food, facilities, and uniforms—to a diverse group of clients in 19 countries. Our commitment to hiring, training, and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars!

Aramark Canada is seeking an individual with a passion for customer service interested in pursuing a career in Hospitality, Culinary Management, or Nutrition to join the team at Second Cup as a Supervisor! Reporting to the Retail Director, the Second Cup Supervisor is responsible for coordinating and overseeing the day-to-day activities of the franchise location, including supervising the front-line team.

Job Responsibilities

1. Lead by example and demonstrate the importance of treating every team member, customer, and client with respect.
2. Train, orient, and monitor new team members.
3. Assist in ensuring optimal team member coverage at all times and work various positions during busy periods to maintain service levels through demonstrated floor leadership.
4. Monitor staffing levels and report to the manager any required changes.
5. Ensure completion of front-line product labeling, temperature logs, waste logs, and production logs.
6. Assist with onsite promotions and advertising provided by the Marketing Manager.
7. Maintain cleanliness of the operation throughout service.
8. Monitor cash handling procedures.
9. Handle customer service complaints with assistance from the manager, with appropriate urgency.
10. Perform other duties as assigned.

Qualifications

• Diploma/Degree in Culinary Management, Hospitality, Nutrition, or related field.
• 1-2 years’ experience in the food service industry as a Supervisor.
• Outstanding communication skills.
• Strong prioritization and time management skills.
• Strong customer service skills.
• Flexibility; evening and weekend work may be required.

Aramark offers a comprehensive group benefit program, employee meal plan, complimentary uniforms, and other incentives!

Aramark Canada is an equal opportunity employer. Accommodations for those with disabilities are available upon request.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

The people of Aramark serve millions of guests daily through food and facilities services in 15 countries. We are committed to developing talents, fueling passions, and empowering professional growth. Whether you're seeking a new challenge, a sense of belonging, or a great place to work, we aim to help you reach your full potential. Learn more at www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.

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