Seating & Mobility Equipment Specialist - Ottawa

National Seating & Mobility; Ottawa; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Employer-paid benefits

RRSP matching program

Generous paid time off

Branded company attire

Job summary

National Seating & Mobility (NSM) is seeking a Seating & Mobility Equipment Specialist to partner with therapists, clients and caregivers to assess mobility needs and recommend customized assistive technology solutions. You will advise on seating, positioning and wheeled mobility devices to support health, safety and independence.

You will build strong relationships with referral sources, conduct client evaluations, prepare quotes and oversee fittings, ensuring timely delivery and proper

Qualifications

• Education in Kinesiology, Healthcare, or related field preferred.
• Bilingual - French and English is a must.
• Minimum 2–3 years of sales experience, ideally in medical equipment or rehabilitation.
• Strong interpersonal and communication skills, with a customer-first mindset.

Responsibilities

• Build and maintain strong relationships with referral sources, including therapists and healthcare professionals.
• Conduct comprehensive client evaluations and recommend appropriate mobility equipment.
• Prepare accurate quotes, work orders, and documentation to support timely service delivery.
• Oversee fittings and ensure equipment is delivered and adjusted to meet client needs.
• Educate clients and caregivers on equipment use, maintenance, and safety.
• Stay current with product innovations, funding requirements, and industry trends.
• Develop annual business plans and meet established sales and service targets.
• Travel within the assigned territory to support clients and referral partners.

Skills

Bilingual - French and English

Customer-first mindset

Education

Education in Kinesiology, Healthcare, or related field

Tools

Microsoft Office

Job description

Description

Are you passionate about helping others achieve greater independence and quality of life?

Job Details

Are you passionate about helping others achieve greater independence and quality of life? At National Seating & Mobility (NSM), we are North America’s most experienced provider of complex rehabilitation seating, mobility, and positioning systems. Across Canada, our dedicated professionals work collaboratively to deliver personalized mobility solutions that enhance independence, safety, and comfort for our clients.

About The Role

As a Seating & Mobility Equipment Specialist, you will work closely with therapists, clients, and caregivers to assess mobility needs and recommend customized assistive technology solutions. You’ll provide expert advice on seating, positioning, and wheeled mobility devices, ensuring every client receives equipment that supports their health, safety, and independence.

Key Responsibilities

• Build and maintain strong relationships with referral sources, including therapists and healthcare professionals.
• Conduct comprehensive client evaluations and recommend appropriate mobility equipment.
• Prepare accurate quotes, work orders, and documentation to support timely service delivery.
• Oversee fittings and ensure equipment is delivered and adjusted to meet client needs.
• Educate clients and caregivers on equipment use, maintenance, and safety.
• Stay current with product innovations, funding requirements, and industry trends.
• Develop annual business plans and meet established sales and service targets.
• Travel within the assigned territory to support clients and referral partners.

Qualifications & Competencies

• Education in Kinesiology, Healthcare, or related field preferred.
• Bilingual - French and English is a must
• Minimum 2–3 years of sales experience, ideally in the medical equipment or rehabilitation field.
• Strong interpersonal and communication skills, with a customer-first mindset.
• Knowledge of clinical considerations for pediatric and geriatric clients.
• Understanding of funding processes for complex rehab technology.
• Self-motivated, organized, and able to work independently.
• Proficiency with Microsoft Office applications.
• Valid Class 5 driver’s license and ability to lift up to 35 lbs.

Why Join NSM?

• A rewarding career making a tangible impact in people’s lives.
• Employer-paid benefits and RRSP matching program.
• Generous paid time off and a strong work-life balance focus.
• Inclusive, team-oriented culture with company-sponsored events.
• Branded company attire
• Competitive compensation package from 50k plus commissions.