Seasonal Tax Expert - Work From Home - Canada | Trois-Rivières, CA

Trafigura; Trois-Rivières; Remote; CAD 40,000 - 60,000; Full time

Job summary

Une entreprise fintech mondiale recherche un Seasonal Tax Expert pour aider les clients sur la préparation de leurs déclarations fiscales. Le candidat idéal a au moins 2 ans d'expérience en préparation fiscale, d'excellentes compétences en communication et est motivé pour fournir un service client exceptionnel. Ce poste flexible nécessite une disponibilité d'au moins 20 heures par semaine.

Benefits

Rémunération compétitive

Bonus de performance

Avantages sociaux

Qualifications

• Minimum de 2 ans d'expérience en préparation fiscale.
• Passion pour aider les clients à naviguer dans les complexités fiscales.
• Capacité à travailler un minimum de 20 heures par semaine.

Responsibilities

• Assister les clients dans la préparation de leurs déclarations fiscales.
• Réviser et préparer des déclarations fiscales personnelles.
• Fournir des conseils fiscaux précis pour garantir une expérience client positive.

Skills

Préparation fiscale professionnelle

Utilisation de logiciels fiscaux professionnels

Compétences en communication

Résolution de problèmes complexes

Curiosité pour l'apprentissage continu

Tools

TurboImpôt

Logiciels de communication vidéo

Job description

Seasonal Tax Expert - Work From Home - Canada

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• Assist clients in completing their tax returns using TurboImpôt and other Intuit products.
• Review and prepare personal tax returns, including complex situations such as employment, self-employment, rental income, investments, foreign income, and various credits and deductions.
• Provide accurate tax guidance and support to clients, ensuring a positive customer experience.
• Utilize government websites and professional resources to find accurate answers and assist clients effectively.
• Document interactions and maintain precise records of client communications.

Qualifications:

• Minimum of 2 years of paid professional tax preparation experience.
• Experience using professional tax software for preparing and filing personal tax returns.
• Passion for helping clients navigate tax complexities and a commitment to excellent customer service.
• Excellent communication skills, comfortable interacting via video and audio tools.
• Willingness to work a flexible schedule, minimum of 20 hours per week.

Additional Assets:

• Experience with Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Deep understanding of tax laws and concepts, with a proactive approach to learning.
• Strong communication and active listening skills to understand client needs.
• Ability to analyze and resolve complex issues, escalating when necessary.
• Resourcefulness and curiosity for continuous learning and improvement.
• Basic technical troubleshooting skills and interest in new tools and solutions.

Intuit offers a competitive compensation package, including base pay, performance bonuses, equity rewards, and benefits, based on experience, skills, and location.

How you will lead

• Help clients complete their tax returns using TurboImpôt, providing guidance and reviewing self-prepared returns.
• Use government and professional resources to deliver accurate, understandable answers.
• Interact with customers via advanced video communication tools and document interactions thoroughly.