Seasonal Tax Expert - Work From Home
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
What you'll bring
- Experience: Minimum of 2+ years of paid professional tax preparation experience.
- CRA RepID: Ability to provide your CRA RepID to use the CRA Represent a Client service upon onboarding.
- Technical Skills: Experience with professional tax software for complex personal tax returns including employment, self-employment, rental income, investments, T1135 forms, foreign income, and credits/deductions.
- Customer Service: Excellent skills and enthusiasm for helping clients navigate tax complexities and improve their experience.
- Work Schedule: Willingness to work a flexible schedule with at least 20 hours per week.
Additional Qualifications
- Experience with Business Tax (T2) Returns.
- Experience with Quebec Tax (TP1) Returns.
Skills & Abilities
- Tax Expertise: Deep understanding of tax laws and concepts, with a proactive approach to learning and training others.
- Communication: Strong written and verbal skills, empathetic listening, and relationship development.
- Problem Solving: Analytical skills to identify root causes and resolve or escalate issues effectively.
- Resourcefulness: Curiosity and continuous learning, following procedures, and seeking solutions.
- Technical Skills: Willingness to learn and troubleshoot technical tools, contribute to testing and innovation.
Compensation & Benefits
Competitive pay based on experience, skills, and location, ranging from $24.50 to $33.50 per hour depending on the region. Eligible for bonuses, equity rewards, and benefits as per company policies.
How you will lead
- Assist clients in filling out their tax returns using TurboTax, providing guidance and reviewing self-prepared returns.
- Use government websites, professional resources, and team expertise to deliver accurate answers in understandable terms.
- This is a virtual role involving video communication with clients, with proper documentation of interactions.
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