Seasonal Tax Expert - WFH

Intuit; Sherbrooke; Remote; CAD 60,000 - 80,000; Part time

Job summary

A financial technology company is seeking a Seasonal Tax Expert to assist clients in navigating tax complexities using TurboTax products. This remote role requires a minimum of 2 years of tax preparation experience and excellent customer service skills. The position offers a competitive compensation package and flexibility to work at least 20 hours per week.

Benefits

Competitive compensation package

Bonuses

Equity rewards

Benefits

Qualifications

• Minimum of 2 years paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for preparing complex personal tax returns.

Responsibilities

• Assist clients in completing their taxes using TurboTax products.
• Provide tax guidance, review returns, and manage inquiries using government resources.
• Use advanced video communication tools to interact with clients.

Skills

Customer service skills

Communication skills

Understanding of tax laws

Job description

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Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We are committed to continuously finding innovative ways to make this possible.

What you'll bring

• Minimum of 2 years paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for preparing complex personal tax returns.
• Passion for helping clients navigate tax complexities and enhancing our brand.
• Excellent customer service skills, confident in video and audio interactions.
• Willingness to work a flexible schedule with at least 20 hours per week.
• Proficiency in English, with the ability to interact with clients across Canada.

Additional Qualifications

• Experience with Business Tax (T2) and Quebec Tax (TP1) returns.

Skills & Abilities

• Strong understanding of tax laws and concepts.
• Effective written and verbal communication skills.
• Ability to analyze and resolve complex customer issues.
• Curiosity and commitment to continuous learning.
• Technical skills and troubleshooting abilities.

Intuit offers a competitive compensation package including hourly pay, bonuses, equity rewards, and benefits, based on experience, skills, and location. We are committed to pay equity and regularly compare categories across ethnicity and gender.

How you will lead

• Assist clients in completing their taxes using TurboTax products.
• Provide tax guidance, review returns, and manage inquiries using government resources and team expertise.
• Use our advanced video communication tools to interact with clients and document interactions for accurate records.

Additional Details

• This is a virtual, customer-facing role.
• Seniority level : Mid-Senior level
• Employment type : Part-time
• Industry : Software Development, Accounting / Auditing and Finance

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