Seasonal Tax Advisor – Canada - WFH

Intuit; Kelowna; Remote; CAD 60,000 - 80,000; Part time

Job summary

A global financial technology platform is seeking a Seasonal Tax Advisor to assist clients with tax returns and enhance customer experiences. Applicants should have at least 2 years of professional tax preparation experience and strong communication skills. This role is fully virtual, requiring a flexible schedule of at least 20 hours per week. Compensation ranges from $24.50 to $33.50 per hour.

Benefits

Competitive compensation package

Flexible work schedule

Performance bonuses

Qualifications

• At least two years of paid professional tax preparation experience.
• Experience with professional tax software.
• Willingness to work a flexible schedule with a minimum of 20 hours per week.

Responsibilities

• Assist clients in filling out their tax returns using TurboTax products.
• Provide accurate answers to customer queries.
• Document interactions for accurate records.

Skills

Professional tax preparation experience

Excellent customer service skills

Ability to analyze complex issues

Strong communication skills

Job description

Join to apply for the Seasonal Tax Advisor – Canada - WFH role at Intuit

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Join to apply for the Seasonal Tax Advisor – Canada - WFH role at Intuit

Overview

Intuit is the global financial technology platform that fosters prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe everyone should have the opportunity to prosper. We continuously work to find innovative ways to make this possible.

What you'll bring

• As a tax expert, you have at least two (2) years of paid professional tax preparation experience.
• You will be asked to provide your CRA RepID to enable your use of the CRA Represent a Client service upon successful onboarding.
• Experience with professional tax software for preparing and filing personal tax returns, including complex cases involving employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and a commitment to enhancing our brand by delighting customers and empowering them to prepare their taxes.
• Excellent customer service skills and comfort interacting via video and audio tools professionally and confidently.
• Willingness and availability to work a flexible schedule with a minimum of 20 hours per week.

Additional Qualifications

Experience preparing Business Tax (T2) Returns.

Experience preparing Quebec Tax (TP1) Returns.

Skills & Abilities

Deep understanding of tax laws and concepts, with a proactive approach to learning and staying updated on changes.

Strong communication skills, both written and verbal, with active listening to understand customer needs.

Ability to analyze and resolve complex customer issues, leveraging tools and resources effectively.

Curiosity and interest in continuous learning, with the ability to follow procedures and seek resources for solutions.

Technical skills and troubleshooting abilities related to the tools used in the role.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour, and additional bonuses and benefits. Pay is determined based on knowledge, skills, experience, and location, with regular pay equity assessments.

How you will lead

Assist clients in filling out their tax returns using TurboTax products, providing guidance and reviewing self-prepared returns.

Use government websites, professional resources, and team expertise to provide accurate answers in understandable terms.

Interact with clients via advanced video communication tools and document interactions for accurate records.

Additional Details

Role is virtual and customer-facing.

Position is temporary, with employment type : Mid-Senior level in Accounting / Auditing and Finance within the Software Development industry.

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