Seasonal Skincare Ambassador: Elevate Customer Experience

Lush; Edmonton; On-site; CAD 19,000 - 27,000; Part time

Job summary

Lush Edmonton is seeking Seasonal Ambassadors to deliver exceptional customer consultations and product demonstrations. You will drive sales while creating a fun, inclusive team environment on the shop floor.

Members educate customers on Lush values and handmade cosmetics, staying current on products and benefits to tailor recommendations. Flexible hours include evenings and weekends in a fast-paced store setting.

Qualifications

• Flexibility to adapt to changing situations and priorities in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Responsibilities

• Driving Sales: Utilize store data and feedback to exceed sales goals and take ownership of your results.
• Customer Experience: Deliver world-class service and connect with customers to identify needs.
• Brand education: Communicate Our values on animal testing, ethics, and sustainable packaging.
• Product knowledge: Keep up-to-date with products and their benefits to tailor recommendations.
• Team development: Use resources to improve sales techniques and support teammates.
• DEIB: Promote open communication and respect diverse perspectives within the team.

Skills

Flexibility

Skincare knowledge

Flexible hours

Consultation service

Problem solving

Team experience

Skincare/cosmetics

DEIB experience

Multilingual

Job description

Lush Edmonton is seeking Seasonal Ambassadors to deliver exceptional customer consultations and product demonstrations. You will drive sales while creating a fun, inclusive team environment on the shop floor.

Members educate customers on Lush values and handmade cosmetics, staying current on products and benefits to tailor recommendations. Flexible hours include evenings and weekends in a fast-paced store setting.