Seasonal Sales Support - Rideau Centre

Brobston Group LLC; Ottawa; On-site; CAD 21,000 - 28,000; Full time

Job summary

Tiffany & Co. in Ottawa, ON is seeking Seasonal Sales Support to represent the Tiffany brand during the holiday peak.

You will deliver warm, personalized client experiences, assist with POS transactions, gifting, and client services while supporting store operations. As part of the team, you’ll help maintain store presentation, manage engraving station and hospitality areas, and support inventory and special projects during busy periods.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail, luxury retail, hospitality or other client-facing experience.
• Strong verbal and written communication and client service skills.

Responsibilities

• Greet and assist clients to create memorable, brand-aligned experiences.
• Support sales associates with POS functions, boxing and wrapping, and replenishing supplies.
• Assist with engraving station, manage floor waiting lists, and maintain hospitality areas.
• Keep POS stations and sales floor areas neat and organized and communicate service issues to management.
• Assist operations team with inventory tasks and special projects as needed.

Skills

Customer service

POS support

Communication

Hospitality

Job description

Summary

Seasonal Sales Support team members represent the Tiffany brand during the holiday season, delivering warm, personalized client experiences and hospitality. This role supports the sales team and store operations by assisting with POS transactions, gifting, and client services. Team members help maintain store presentation and assist with special projects to ensure smooth operations during peak periods.

Responsibilities

• Greet and assist clients to create memorable, brand-aligned experiences.
• Support sales associates with POS functions, boxing and wrapping, and replenishing supplies.
• Assist with engraving station, manage floor waiting lists, and maintain hospitality areas.
• Keep POS stations and sales floor areas neat and organized and communicate service issues to management.
• Assist operations team with inventory tasks and special projects as needed.

Requirements

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail, luxury retail, hospitality or other client-facing experience.
• Strong verbal and written communication and client service skills and the ability to prioritize multiple tasks.
• Comfortable working in a fast-paced, changing environment with a diverse client base.
• Authorization to work in Canada.