Seasonal Sales Pro: POS & Customer Care

Michael Kors; Toronto; On-site; CAD 25,000 - 36,000; Full time

Job summary

Michael Kors is seeking a customer-focused Retail Associate in Toronto to replenish and organize merchandise on the sales floor, assist with stock and visual tasks, and process transactions accurately at the POS.

You will greet customers warmly, determine their needs, and direct them to the right sales associate while supporting ongoing client service and store operations to maintain high standards.

Qualifications

• Prior experience using a POS system.
• A self-starter with the ability to drive results.
• Curious and motivated with the ability to engage; a true sales professional.
• Customer service focused; ability to sell with a passion for client and community engagement.

Responsibilities

• Replenish merchandise on the sales floor.
• Perform stock checks for customers and in support of Sales Associates.
• Assist with merchandise floor moves and other visual tasks.
• Process POS transactions accurately and efficiently.
• Comply with all sales related policies and procedures.
• Maintain organization back of house to upkeep the standards and efficiency.
• Greet & interact with customers in a warm and friendly manner.
• Determine customer’s needs and direct them to the appropriate sales associate.
• Assist the sales associates in resolving all client problems and complaints as needed.

Skills

POS system experience

Job description

Michael Kors is seeking a customer-focused Retail Associate in Toronto to replenish and organize merchandise on the sales floor, assist with stock and visual tasks, and process transactions accurately at the POS.

You will greet customers warmly, determine their needs, and direct them to the right sales associate while supporting ongoing client service and store operations to maintain high standards.