Seasonal Sales Associate (Part-Time) - Rideau Centre

ALO; Ottawa; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Monthly incentives

Clothing allowance

Yoga membership

Job summary

ALO is seeking a Seasonal Sales Associate in Ottawa to support peak periods with exceptional guest experiences and to embody the ALO Brand Mission in every interaction. You will drive sales, nurture client relationships, and contribute to a high-performing team environment.

This role requires a willingness to move constantly around the store, lift up to 50 pounds, and stand for long shifts, with part-time hours and a blackout period during the holiday season.

Qualifications

• 1+ year of client-centric, sales experience
• Passion for delivering exceptional customer service
• Align with ALO guiding principles
• Self-motivated to achieve results as an individual and as a team
• Constant movement in all store areas
• Ability to lift up to 50 pounds
• Ability to stand for an entire shift

Responsibilities

• Support store goals during peak periods while delivering guest experiences
• Drive sales by leading Flow initiatives and enhancing productivity
• Engage with customers to create a friendly, easy-to-shop environment
• Build client relationships daily with customers
• Analyze reports with leadership to plan actions and growth opportunities
• Ensure sales floor coverage through workforce solutions and selling initiatives
• Educate on store goals, initiatives, product launches, and guest-facing programs
• Introduce all facets of the ALO model with personal testimony
• Leverage incentives and strategies to meet store goals
• Resolve client needs quickly and ensure customer satisfaction
• Educate guests on product, community, and culture
• Protect daily schedule and align with leadership on strategy
• Assist in shipments and product flow including visual merchandising and replenishment
• Follow front/back-of-house procedures per policy
• Stay active on the sales floor; perform tasks to keep store clean and efficient

Skills

Customer service

Sales mindset

Teamwork

Self-motivation

Mobility in-store

Lift up to 50 lbs

Stand for shift

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Seasonal Sales Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives sales, builds customer loyalty, and contributes to a high-performing team environment.

JOB RESPONSIBILITIES

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

ASSOCIATE QUALIFICATIONS

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

ASSOCIATE SCHEDULE

Part-Time non-exempt associates are expected to work up to 20 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 22nd).

JUST SOME OF THE PERKS

• Generous ALO employee discount
• Monthly Store Incentives
• Clothing Allowance
• Free yoga membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

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