Sales Associate (Part-Time) | Associé ventes et services - Royalmount

ALO; Mount Royal; On-site; CAD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discount

Free membership to ALO Wellness Club

Clothing allowance

Free yoga classes

Job summary

ALO is seeking a Sales Associate for its Montreal location who will help achieve store sales goals by providing an authentic and exceptional shopping experience. Responsibilities include driving sales, building relationships with clients, and maintaining store standards. The ideal candidate has over a year of client-focused sales experience and a passion for customer service. ALO offers part-time and full-time opportunities, with flexible scheduling and generous employee benefits, including discounts and wellness club access.

Qualifications

• Preferred 1+ year prior client-centric sales experience.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually and as a team.

Responsibilities

• Drives and exceeds sales goals by leading ALO’s Flow initiatives.
• Ensures engagement with customers and provides a friendly shopping environment.
• Maintains a clean, safe, inviting store environment.

Skills

Client-centric sales experience

Customer service

Self-motivated

Job description

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. They create an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. The Sales Associate is an expert in all facets of product knowledge—including features, benefits, fabric, usage, design, and care—and thrives working on a team in a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drives and exceeds sales goals by leading ALO’s Flow initiatives while optimizing productivity and efficiency.
• Ensures engagement with customers and provides a friendly, easy‑to‑shop environment.
• Continues to build client relationships daily.
• Analyzes reports in partnership with leadership to strategize, deliver results, support action plans and highlight growth opportunities.
• Ensures effective sales floor coverage through workforce solutions and leading selling initiatives throughout the store as needed.
• Communicates store goals, company initiatives, new product launches, and other relevant information to guests.
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and deep knowledge.
• Leverages company tools, incentives, and strategies to meet store goals.
• Resolves client needs quickly and effectively to ensure customer satisfaction.
• Educates guests and staff on product, community, and culture.
• Maintains the daily schedule that prioritizes the best business strategy in partnership with store leadership.
• Assists with product flow including visual merchandising placement and daily replenishment.
• Executes front and back‑of‑house procedures in accordance with company policy and procedures.
• Maintains a clean, safe, inviting, and efficient store environment through constant movement and initiative.

Qualifications

• Preferred 1+ year prior client‑centric sales experience.
• Passion for customer service and delivering exceptional experiences.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Self‑motivated with a desire to achieve results and excel individually and as a team.
• Requires constant movement throughout the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Schedule

Part‑Time non‑exempt associates: up to 30 hours per week, with a minimum shift of 4 hours. Full‑Time non‑exempt associates: open availability for 7 days a week, between 32 – 40 hours. All employees must be available during the company’s blackout period from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the first week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.

Benefits

• Generous employee discount for ALO and free membership to the ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options, plus enhanced benefits such as free virtual access to mental health providers and new‑parent support for full‑time employees.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at any of our sanctuaries (selected cities).