Seasonal Sales Associate [Contract position-McArthur Glen]

Tbwa Chiat/Day Inc; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Seasonal Sales Associate at a leading retail brand. In this engaging role, you'll be the face of the company, delivering exceptional customer experiences while driving sales. You'll connect with customers, build lasting relationships, and ensure a seamless shopping experience. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact customer satisfaction and brand loyalty. If you thrive on providing excellent service and enjoy working as part of a team, this role is perfect for you!

Qualifications

• Ability to connect with customers and build meaningful relationships.
• Excellent listening, organization, and follow-through skills.

Responsibilities

• Deliver captivating customer experiences and build loyalty.
• Process transactions accurately and efficiently.
• Maintain awareness of loss prevention and brand standards.

Skills

Customer Service

Teamwork

Communication

Sales Skills

Organizational Skills

Listening Skills

Job description

Seasonal Sales Associate [Contract position-McArthur Glen]

Overview

La Senza seasonal sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.

Role and Responsibilities:

1. Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand.
2. Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty.
3. Promote and display teamwork across all areas to ensure the customer’s journey is seamless.
4. Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions.
5. Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership.
6. Understand, adhere to and reinforce brand standards.
7. Reinforce all activities related to providing a safe working environment.
8. Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink.
9. Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
10. Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards.

Key Success Criteria:

1. Embraces the organization’s mission.
2. Meets defined availability criteria, including evenings, weekends and non-business hours.
3. Ability to work as part of a team.
4. A genuine desire to provide excellent customer service.
5. Excellent listening, organization and follow through skills.
6. Ability to connect with and relate to customers and build meaningful relationships.

Mandarin/Cantonese speaking an asset.

Wage: $17.40/hour