Seasonal Sales Associate

Hot Topic; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at Hot Topic as a Seasonal Sales Associate, where your passion for music and pop culture will enhance our customers' experience. In this role, you'll engage with customers, ensure the store's aesthetics, manage sales transactions, and work collaboratively to achieve store goals.

Qualifications

• Previous retail experience is preferred.
• Must be at least 16 years old.
• Strong customer service and sales skills.

Responsibilities

• Provide an exceptional shopping experience.
• Maintain sales floor visuals and operate the register.
• Assist with planogram updates and collaborate with team members.

Skills

Customer service

Sales skills

Collaboration

Communication

Product knowledge

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a key part of our success by providing excellent customer service, sharing your fandom knowledge, stocking and replenishing products, and merchandising the store in a visually appealing way, all while focusing on the in-store experience.

What You'll Do

• Provide an exceptional shopping experience that encourages customers to return, showcasing your product knowledge and customer service skills.
• Maintain the sales floor and ensure areas meet visual standards.
• Operate the register, process sales transactions, and promote additional benefits such as BOPIS and curbside pickup.
• Assist with planogram updates, including store maps, wall displays, fixtures, and merchandising.
• Communicate fashion and music trend information to management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry.
• Help keep the stock room organized and the store tidy.
• Collaborate effectively with team members to accomplish store goals.
• Perform any other duties assigned by the Store Leader.

What You'll Need

• Previous retail experience is preferred. A love for music and pop culture is a plus!
• Strong customer service and sales skills.
• You must be at least 16 years old to join the team.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products with store equipment, and lift up to 50 pounds.