Seasonal Sales Associate

La Senza; Lethbridge; Vor Ort; CAD 19.000 - 25.000; Vollzeit

Zusammenfassung

La Senza seeks passionate sales associates in Alberta to deliver a branded customer experience and drive store sales. You will engage customers, apply the La Senza selling model with confidence, and contribute to a welcoming environment.

You will build lasting connections, provide product knowledge, and handle transactions accurately while supporting a seamless store journey and visual presentation.

Qualifikationen

• Experience delivering high-quality customer service.
• Ability to work as part of a team.
• Strong listening and organizational skills.

Aufgaben

• Build new and lasting customer connections with confidence and brand knowledge.
• Create an effortless, inspiring shopping experience for customers.
• Promote teamwork to ensure a seamless customer journey.
• Process transactions, returns or exchanges accurately and efficiently.
• Demonstrate product knowledge and provide feedback on stock to leadership.
• Adhere to brand standards and reinforce safety guidelines.
• Support loss prevention through honesty and customer engagement.
• Assist with merchandise preparation and pricing accuracy.
• Replenish merchandise and maintain visual displays to brand standards.

Kenntnisse

Customer service

Teamwork

Listening skills

Organization

Relationship building

Jobbeschreibung

Overview
La Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.

Overview
La Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.
Role And Responsibilities

• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
• Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
• Promote and display teamwork across all areas to ensure the customer’s journey is seamless
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
• Understand, adhere to and reinforce brand standards
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards

Key Success Criteria

• Embraces the organization’s mission
• Meets defined availability criteria, including evenings, weekends and non-business hours
• Ability to work as part of a team
• A genuine desire to provide excellent customer service
• Excellent listening, organization and follow through skills
• Ability to connect with and relate to customers and build meaningful relationships