Seasonal Sales Associate

Hot Topic; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant retail environment at a leading store while being part of a team passionate about music and pop culture. As a Seasonal Sales Associate, you will enhance customers' shopping experiences through exceptional service, product knowledge, and collaboration with your team. If you're ready to share your passion for fandom and thrive in a dynamic atmosphere, this is the opportunity for you!

Qualifications

• Previous retail experience preferred.
• A love for music and pop culture is a plus.
• Must be at least 16 years old.

Responsibilities

• Provide an engaging shopping experience and maintain visual standards.
• Operate the register and process sales transactions.
• Assist with store organization and communicate trend information.

Skills

Customer service

Sales skills

Collaboration

Communication

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a key part of our success by providing excellent customer service, sharing your fandom knowledge, stocking and replenishing products, and merchandising the store in a visually appealing way, all while focusing on the in-store experience.

What You'll Do

• Provide an engaging shopping experience that encourages customers to return, showcasing your product knowledge and customer service skills.
• Maintain visual standards by covering the sales floor zone and ensuring assigned areas are well-presented.
• Operate the register, process sales transactions, and promote additional benefits like BOPIS and curbside pickup.
• Assist with planogram changes, including store map updates, wall displays, fixtures, and merchandising mix.
• Communicate fashion and music trend information to management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry.
• Support stockroom organization and store cleanliness.
• Collaborate effectively with team members to achieve store goals.
• Perform any other activities assigned by your Store Leader.

What You'll Need

• Previous retail experience preferred. A love for music and pop culture is a plus!
• Strong customer service and sales skills.
• You must be at least 16 years old to join our team.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.