Seasonal Retail Sales Associate - Tsawwassen Mills

Gap; Delta; On-site; CAD 30,000 - 40,000; Full time

Job summary

Un leader dans le secteur de la mode recherche un Brand Associate pour faire partie intégrante de son équipe. Dans ce rôle, vous serez responsable d'engager les clients et de promouvoir le service client exceptionnel qui fidélise. En collaborant avec votre équipe, vous utiliserez une approche omnicanale pour garantir la satisfaction des clients.

Qualifications

• Bon communicateur capable d'interagir efficacement avec les clients.
• Passionné par le commerce de détail, capable de travailler dans un environnement rapide.
• Flexibilité pour travailler selon les besoins de l'entreprise.

Responsibilities

• Assurer une expérience client exceptionnelle grâce à des interactions amicales.
• Promouvoir les programmes de fidélité auprès des clients.
• Soutenir les opérations du magasin, y compris le nettoyage et l'organisation.

Skills

Communication

Service à la clientèle

Résolution de problèmes

Utilisation de la technologie de détail

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.