Seasonal Retail Sales Associate - Smart Ctr Prince Geo

Gap Inc.; Prince George; On-site; CAD 30,000 - 45,000; Full time

Job summary

A popular retail company in Prince George is seeking a customer-focused individual to engage and connect with customers while providing exceptional service. Responsibilities include promoting loyalty programs, enhancing the customer experience, and maintaining a clean working environment. Ideal candidates are good communicators, problem solvers, and willing to work flexible hours, including evenings and weekends. Joining this team provides a chance to thrive in a dynamic retail setting.

Qualifications

• Excellent communication skills to interact with customers and the team.
• Customer-focused approach to enhance experience in retail.
• Ability to adapt and thrive in a fast-paced retail environment.

Responsibilities

• Engage with customers to provide excellent service and build brand loyalty.
• Promote loyalty programs and enhance customer experience.
• Maintain a clean and organized work environment.

Skills

Customer service

Communication

Problem solving

Retail technology

Flexibility

Job description

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally
• Execute operational processes effectively and efficiently

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs