Seasonal Retail Sales Associate - Dartmouth Crossing

Old Navy; Dartmouth; On-site; CAD 30,000 - 40,000; Part time

Job summary

A well-known retail brand is seeking a Brand Associate in Dartmouth, Nova Scotia. This role involves engaging customers, providing excellent service, and enhancing their experience through product knowledge. Candidates should have strong communication skills and the ability to work in a fast-paced environment. Flexible scheduling is required, including evenings and weekends.

Qualifications

• Strong communication skills to effectively interact with customers and team.
• Experience in customer service and retail settings.
• Ability to utilize retail technology and tools.

Responsibilities

• Engage and connect with customers to enhance their experience.
• Support sales floor and cash wrap operations as needed.
• Promote customer loyalty through knowledge of loyalty programs.

Skills

Customer service

Product knowledge

Communication

Problem solving

Flexibility

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling techniques.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work area.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

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