Seasonal Retail Sales Associate - Citadel (The)

200 Old Navy, LLC; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

Une entreprise de vente au détail dynamique recherche un Seasonal Retail Sales Associate pour fournir un service client exceptionnel et créer une expérience d'achat agréable. Vous serez responsable de l'interaction avec les clients, du soutien aux ventes et de la promotion des programmes de fidélité tout en offrant des solutions aux problèmes des clients. Rejoignez-nous pour faire vivre notre marque et bâtir la fidélité client!

Qualifications

• Bon communicateur capable d'utiliser la technologie efficacement.
• Résolveur de problèmes axé sur l'amélioration continue.
• Capacité à apprendre par la formation en cours d'emploi.

Responsibilities

• Engager et connecter avec les clients par un excellent service.
• Assister les clients et localiser efficacement les marchandises.
• Promouvoir la fidélité en informant sur les programmes de loyauté.

Skills

Communication

Résolution de problèmes

Orientation client

Job description

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal / external request
• Exchange and verifies job related information to provide support

Who You Are

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Able to handle customer interactions and potential issues / concerns courteously and professionally

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on- the-job training

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Seasonal Retail Sales Associate • CA, ON Citadel