Seasonal Retail Associate - West Edmonton Mall

Brobston Group; Edmonton; Presencial; CAD 21.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Total Rewards Program

Career growth opportunities

Goose Rewards

ICON Rewards

CG Gives - donations & volunteer time

Health resources and support

Descripción de la vacante

Canada Goose in West Edmonton Mall is seeking enthusiastic Seasonal Retail Associates for the holiday season (July–February). The part-time position focuses on delivering highly engaging customer journeys and upholding the brand’s luxury service standards.

You will support store operations, share product knowledge, and work with a team to ensure a seamless guest experience. Prior luxury retail exposure and open weekend/holiday availability are ideal.

Formación

• 1-2 years of retail experience or equivalent.
• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to learn product knowledge quickly and apply it in selling.
• Strong communication and interpersonal skills.

Responsabilidades

• Achieve or exceed personal sales and KPI targets.
• Attend store meetings, events and product knowledge sessions.
• Contribute to a positive store environment through teamwork and collaboration.
• Drive KPIs such as conversion and average transaction value through informed selling.
• Maintain store cleanliness and stockroom organization; ensure replenishment.
• Advise customers with expert product knowledge and cross-department collaboration.
• Accurately use POS systems and follow SOPs.
• Seek feedback to improve performance and grow professionally.

Conocimientos

Retail experience

Customer service

Product knowledge

Communication

Time management

Descripción del empleo

Location:

West Edmonton Mall

Address:

West Edmonton Mall Edmonton, Alberta T5T 4J2 Canada

Job Title:

Seasonal Retail Associate

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

We're on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (July - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

Summary of Position

The part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.

What You’ll Do:

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department partnership
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.

Let’s Talk About You:

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: [e-mail].