Seasonal Retail Associate

Canada Goose; Calgary; On-site; CAD 20,664,000 - 26,174,000; Part time

Benefits offered by this job

Total Rewards Program

Career Growth

Goose Rewards

Volunteer time

Job summary

Canada Goose in Calgary is seeking enthusiastic Seasonal Retail Associates for the holiday season (September - February). You will deliver exceptional customer service in a luxury brand environment and help bring the guest journey to life.

You will support sales targets, participate in product knowledge sessions, and collaborate with your team to ensure a seamless store experience. Open availability to weekends and holidays is required.

Qualifications

• Minimum 1-2 years of retail experience.
• Prior work experience with luxury or premium brands.
• Must have open availability to work Friday through Sunday and all holidays.
• Self-motivated with strong time management and ability to multitask.

Responsibilities

• Achieve or exceed personal sales targets and KPIs.
• Attend and participate in store meetings and product knowledge sessions.
• Contribute to a positive store environment through teamwork and communication.
• Assist in driving selling metrics and stock management.
• Maintain store upkeep and assist in shipments and replenishment.
• Advise customers with product recommendations using expert knowledge.
• Operate POS systems in line with Canada Goose standards.

Skills

Retail experience

Customer service

Communication

Multilingual

Tools

Excel basics

Job description

Location

Calgary Retail Address: Unit 1171 - 6455 Macleod Trail SW Calgary, Alberta T2H 0K8 Canada

Job Title

Seasonal Retail Associate

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

We're on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (September - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

Summary of Position

The part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.

What You’ll Do

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department partnership.
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.

Let’s Talk About You

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations.
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

What’s in it For You

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: [e-mail].

At Canada Goose, you’ll find purpose in keeping the planet cold and the people on it warm. As part of our team, you’ll embrace your inherent responsibility to give back, protect our environment, and make a meaningful impact—all while experiencing that unique ‘Canadian Warmth’ that defines our culture.

Canada Goose isn't like anything else. We’ve built something great, something special – an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking. We embrace diversity in all its forms and definition and strive to remove barriers to create an inclusive culture and equitable workplace where everyone can live authentically, every day and in every situation.