Seasonal Retail Associate - Hourly - Stores

Fossil Group, Inc.; Richmond; On-site; CAD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil Group, Inc. is seeking a Sales Associate in the Metro Vancouver area to deliver a Radical Customer Experience, driving sales and supporting a positive store environment. You’ll align with business goals, embrace teamwork, and uphold Fossil’s core values every day.

The role requires 1–2 years of retail experience and a passion for outstanding customer service. A Bachelor’s degree is preferred, and you’ll be part of a team that values collaboration, continuous learning, and adaptability.

Qualifications

• 1–2 years of retail experience is preferred.
• Passion for exceptional internal and external customer experience.
• Professionalism and sophistication in the role.
• Team-centered leadership that motivates talent.
• Ability to build brand loyalty.
• Genuine care to help people succeed.
• Outstanding written, verbal, and presentation skills.
• Collaborative yet self-motivated and directed.
• Commitment to continuous learning and adaptability.
• Willingness to adjust to business needs.
• Bachelor’s degree preferred.

Responsibilities

• Provide a Radical Customer Experience and align with business needs to achieve sales goals.
• Engage with customers to create a positive environment and drive teamwork.
• Represent Fossil Group with professionalism and courtesy at all times.

Skills

Customer service

Communication skills

Teamwork

Brand loyalty

Professionalism

Written/verbal/presentation

Self-motivation

Adaptability

Customer experience

Education

Bachelor's degree

Job description

Who We Are

We’re building what’s next at

Who We Are

We’re building what’s next at Fossil Group—and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect with consumers. To get there, we’re building a global team ready to accelerate our growth strategy. For over 40 years, we’ve been known for our passion to bring innovative watches, jewelry, and leather goods to customers in more than 130 countries. Our culture is grounded in four values: Show Up Real, Win Together, Imagine What’s Next, and Hustle With Heart. If you want to be part of the team that shapes the future of the industry, we want to hear from you.

Make An Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail].