Seasonal Part-Time Customer Consultant - White Oaks Mall

The Body Shop; London; On-site; CAD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Cruelty-free brand

Job summary

The Body Shop in London, Ontario is hiring Seasonal Part-Time Customer Consultants for the White Oaks Mall. Join during the holiday rush from October through January and help deliver memorable customer experiences while supporting daily store operations.

You'll be the face of the brand, guiding customers to products they love, offering friendly service in a fast-paced retail setting, and enjoying a generous employee discount along with flexible scheduling during the holidays.

Qualifications

• Retail or customer service experience is an asset.
• Passion for customer service and beauty is expected.
• Strong communication and interpersonal skills.
• Confidence in engaging customers and recommending products.
• Team-focused attitude with willingness to learn and grow.

Responsibilities

• Deliver outstanding customer service by creating genuine connections with customers.
• Engage customers in meaningful conversations and recommend products based on their needs.
• Support store management in achieving sales and performance goals.
• Create a welcoming shopping experience for every customer.
• Maintain visual presentation and keep displays organized and stocked.
• Assist with replenishment, merchandising, inventory tasks, and store maintenance.
• Stay informed on product knowledge, promotions, and campaigns.
• Collaborate with team to achieve shared goals.
• Bring positivity, energy, and holiday spirit to every shift.

Job description

Seasonal Part-Time Customer Consultant - White Oaks Mall

London, ON, CA

4 days ago Requisition ID: 1599

Join the Holiday Magic as a Seasonal Customer Consultant!

The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!

As a Seasonal Customer Consultant, you'll be the face of our brand, helping customers discover products they love while delivering exceptional service in a fun and fast-paced retail environment. If you're passionate about beauty, enjoy connecting with people, and thrive during the excitement of the holiday season, this could be your BEST holiday season yet!

We're hiring temporary Customer Consultants from October through January, with the possibility of future opportunities after the season ends.

Whether you're looking for your first retail opportunity or bringing previous customer service experience, we'll provide the tools, training, and support you need to succeed.

Why You'll Love Working With Us

• Be part of a fun, inclusive, and purpose-driven team
• Enjoy a generous employee discount on your favourite products
• Flexible scheduling to fit your holiday plans
• Gain valuable experience in retail sales and customer service
• Work for a brand that’s proudly cruelty-free and ethically committed
• Help create memorable customer experiences while supporting a company that celebrates self-love, sustainability, and giving back

What You'll Do

As a Seasonal Customer Consultant, you'll play an important role in delivering an exceptional customer experience and supporting day-to-day store operations.

• Deliver outstanding customer service by creating genuine connections with customers
• Engage customers in meaningful conversations and recommend products based on their individual needs
• Support the Store Management team in achieving sales and performance goals
• Contribute to a positive and welcoming shopping experience for every customer
• Maintain the visual presentation of the store, ensuring displays are organized, clean, and well stocked
• Assist with replenishment, merchandising, inventory tasks, and general store maintenance
• Stay informed on product knowledge, promotions, campaigns, and store initiatives
• Work collaboratively with team members to achieve shared goals
• Bring positivity, energy, and holiday spirit to every shift

What We're Looking For

• Previous retail, sales, or customer service experience is an asset
• A passion for customer service and the beauty industry
• Strong communication and interpersonal skills
• Confidence engaging with customers and making product recommendations
• A team-focused attitude with a willingness to learn and grow
• Strong work ethic and ability to multitask in a fast-paced environment
• Positive attitude and customer-first mindset
• Flexibility to work days, evenings, weekends, and peak holiday periods

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and move products up to 25 lbs.
• Frequent reaching, bending, crouching, and movement throughout the store

Ready to Make the Holidays Shine?

If you're passionate about people, beauty, and creating memorable customer experiences, we'd love to hear from you. Join us this holiday season and help make every customer visit a little more magical.