Seasonal Luxury Guest Experience Specialist

Tiffany & Co.; Vancouver; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Sales commission

Job summary

Tiffany & Co. in Vancouver seeks Seasonal Team Members to embody the Tiffany brand in client interactions during the holiday season.

You will be an enthusiastic ambassador, helping create memorable experiences and assisting with boxing, engraving, and inventory tasks. Ideal candidates bring prior retail or luxury experience, exceptional communication and customer-service skills, and the ability to work nights, weekends, and holidays.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in Canada.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Retail experience

Communication skills

Customer service

Flexible hours

Job description

Tiffany & Co. in Vancouver seeks Seasonal Team Members to embody the Tiffany brand in client interactions during the holiday season.

You will be an enthusiastic ambassador, helping create memorable experiences and assisting with boxing, engraving, and inventory tasks. Ideal candidates bring prior retail or luxury experience, exceptional communication and customer-service skills, and the ability to work nights, weekends, and holidays.