Seasonal Home Delivery Operations Associate

Best Buy Canada; Brampton; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Competitive pay & benefits

Inclusive team

Job summary

Best Buy Canada is hiring a Seasonal Full-Time Home Delivery – Operations Associate to join our logistics team in Brampton. You’ll support the end-to-end home delivery process, coordinating with stores, distribution centers and carriers to ensure orders are processed efficiently and customers receive outstanding service.

Availability is Monday to Friday, 8:00 AM to 4:30 PM EST, with schedules subject to business needs.

Qualifications

• Minimum 2 years of administrative experience in a fast-paced environment.
• Minimum 1 year of customer service experience.
• Strong attention to detail with high accuracy in data entry.
• Intermediate to advanced skills in MS Excel, Word, and other Windows applications.
• Excellent communication skills with the ability to collaborate across teams.
• Ability to manage multiple priorities and adapt to changing business needs.
• A positive attitude and a strong commitment to teamwork.

Responsibilities

• Support the end-to-end flow of home delivery orders within established service standards.
• Work directly with stores and home delivery carriers nationally to resolve pending orders and customer return transfers.
• Ensure products are returned to stores or distribution centers within targeted timelines.
• Monitor and manage order flow between customers, carriers, and stores to prevent delays.
• Provide timely and accurate updates to internal partners regarding delivery status.
• Assist in resolving pre- and post-delivery issues, including inventory discrepancies.
• Deliver excellent customer service by supporting stores and addressing inquiries efficiently.
• Maintain accurate records and update systems with strong attention to detail.
• Handle sensitive customer information while strictly adhering to privacy and security standards.

Skills

Administrative experience

Customer service

Attention to detail

MS Excel

MS Word

Communication

Multitasking

Teamwork

Tools

MS Excel

MS Word

Job description

Best Buy Canada is hiring a Seasonal Full-Time Home Delivery – Operations Associate to join our logistics team in Brampton. You’ll support the end-to-end home delivery process, coordinating with stores, distribution centers and carriers to ensure orders are processed efficiently and customers receive outstanding service.

Availability is Monday to Friday, 8:00 AM to 4:30 PM EST, with schedules subject to business needs.