Seasonal Holiday Local Manager Canada- Stone Road Mall

Cherry Hill Programs Canada; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

A seasonal photo operation company is seeking a Local Manager in Guelph, Ontario. This role involves overseeing daily operations, managing team schedules, and driving profitability. Ideal candidates will have strong leadership skills, prior retail or management experience, and a positive attitude. A high school diploma is required, and applicants must be flexible with work hours, including evenings and weekends. Compensation includes career advancement opportunities and a fun work environment.

Benefits

Fun, fast-paced environment

Career advancement opportunities

Flexible schedule

Referral program

One free photo package for staff

Qualifications

• Must be at least 18 years old.
• Availability for mandatory pre-season training required.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations for photo operations.
• Manage schedules, assign duties, and optimize labor.
• Address and resolve customer concerns.

Skills

Positive attitude

Strong work ethic

Excellent time management

Problem-solving skills

Sales transactions experience

Education

High School Diploma

Job description

Job Description

This is a seasonal position running from October / November - December. Exact start and end dates may vary slightly based on business needs, weather conditions, or staffing requirements.

About Us

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

Position: Local Manager

As a Local Manager, you will oversee daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will lead, develop, and motivate the local team to achieve personal, professional, and company goals.

Key Responsibilities

• Promote a positive, collaborative environment and maintain our core values and policies.
• Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success.
• Determine staffing requirements and oversee hiring, onboarding, and training of all team members.
• Ensure daily operations are maintained as scheduled.
• Respond to all business calls or emails within a timely manner.
• Create and reinforce a sales culture within the location to ensure team is knowledgeable, follows proper cash handling procedures, and maximizes sales potential to reach targets.
• Verify DAILY bank deposits to DM, confirming bank deposit / credit card slips are with financial paperwork.
• Coach and develop team members to drive revenue, reduce costs, and provide world-class guest service.
• Establish and maintain positive vendor relations at all locations.
• Partner with the host venue to support seamless, efficient operations focusing on guest service and profitability.
• Address and resolve customer concerns or service failures to ensure optimal guest experiences and recovery.
• Ensure accurate and timely preseason setup, breakdown, and securing of all equipment.
• Perform other duties as assigned in the Employment Agreement.

Qualifications

• Positive attitude and strong work ethic.
• Team player capable of working independently with leadership skills.
• Excellent time management, problem-solving skills, and good judgment.
• Experience with sales transactions and cash handling.
• Professional attire and good hygiene required.
• Availability for mandatory pre-season training.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Minimum of 40 hours per week or as needed.

Knowledge, Experience & Skills

• At least 18 years old.
• High School Diploma required.
• Previous retail, assistant manager, and photography experience preferred.
• Ability to lift and carry equipment up to 25 pounds and stand for prolonged periods.

Additional Perks

• Fun, fast-paced, and passionate environment.
• Career advancement opportunities.
• Flexible schedule.
• Referral program.
• One free photo package for friends and family per staff member, to be used 2 weeks after the season ends.

Our Commitment

Our mission is to bring magic to every experience by capturing moments that last a lifetime. We value diversity and strive to create an inclusive, safe, and positive work environment, aligned with our core values of safety, diversity, integrity, and collaboration.