Seasonal French Bilingual Tax Expert – WFH | Guelph, CA

Intuit; Guelph; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading financial software company is looking for a Seasonal French Bilingual Tax Expert to assist clients with their tax returns using TurboImpôt. The role demands at least 2 years of tax preparation experience, effective communication, and customer service skills. This virtual position involves working flexible hours and offers competitive compensation ranging from $24.50 to $33.50 per hour, with potential bonuses and benefits.

Qualifications

• Minimum of 2 years paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation services.
• Passion for helping clients navigate tax complexities.

Responsibilities

• Assist clients in filling out their tax returns using TurboImpôt.
• Provide guidance and review self-prepared returns.
• Utilize government websites to provide accurate answers.

Skills

Tax expertise

Effective communication skills

Customer service skills

Basic technical troubleshooting

Tools

TurboImpôt

Professional tax software

Job description

Seasonal French Bilingual Tax Expert – WFH

This role involves assisting clients with their tax returns using TurboImpôt, providing guidance, reviewing personal tax returns, and managing product inquiries. You will use government resources and team expertise to deliver accurate answers in understandable terms. This is a virtual, customer-facing position utilizing advanced video communication tools, with documentation of interactions for record-keeping. The role aims to support our goal of powering prosperity worldwide.

What you'll bring

• Minimum of 2 years paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation services.
• Experience with professional tax software for complex personal returns, including employment, self-employment, rental income, investments, T1135 forms, foreign income, and credits/deductions.
• Passion for helping clients navigate tax complexities and enhancing customer satisfaction.
• Excellent customer service skills, comfortable interacting via video and audio tools professionally and confidently.
• Willingness to work a flexible schedule of at least 20 hours per week.

Additional Qualifications

• Experience with Business Tax (T2) returns.
• Experience with Quebec Tax (TP1) returns.

Skills & Abilities

• Tax expertise and understanding of tax laws, with a proactive approach to learning.
• Effective communication skills, active listening, and empathy.
• Ability to resolve complex issues, leverage resources, and escalate when necessary.
• Curiosity and continuous learning mindset, following procedures and seeking solutions.
• Basic technical troubleshooting skills and familiarity with necessary tools.

Compensation includes a competitive hourly rate ranging from $24.50 to $33.50, with potential bonuses, stock rewards, and benefits, based on experience, skills, and location. We ensure ongoing pay equity through regular comparisons across categories.

How you will lead

• Assist clients in filling out their tax returns using TurboImpôt, providing guidance and reviewing self-prepared returns.
• Utilize government websites and team resources to provide accurate, understandable answers.
• This is a virtual, customer-facing role using advanced video software, with documentation of interactions for accuracy.

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