Seasonal French Bilingual Tax Expert - TurboTax Live | Victoria, CA

Trafigura; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

Une entreprise technologique financière de premier plan recherche un expert fiscal bilingue pour aider les clients avec TurboTax Live. Le candidat doit avoir au moins deux ans d'expérience en préparation fiscale et de solides compétences en service client, offrant un salaire compétitif et des bonus basés sur la performance.

Benefits

Avantages sociaux

Bonus basés sur la performance

Qualifications

• Minimum de 2 ans d'expérience professionnelle en préparation fiscale.
• Capacité à fournir un CRA RepID.
• Expérience en préparations fiscales complexes.

Responsibilities

• Aider les clients à compléter leurs déclarations fiscales en utilisant des produits TurboTax.
• Interagir avec les clients via des outils vidéo et audio de manière professionnelle.
• Documenter les interactions pour maintenir des dossiers précis.

Skills

Service client

Résolution de problèmes

Communication efficace

Curiosité

Tools

TurboTax

Logiciel fiscal professionnel

Job description

Seasonal French Bilingual Tax Expert - TurboTax Live

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• Help clients complete their tax returns using TurboTax products, providing guidance and reviewing their personal tax returns.
• Utilize government websites, professional resources, and team expertise to find accurate answers and assist clients effectively.
• Interact with customers via video and audio tools in a professional, friendly, and confident manner.
• Document interactions thoroughly to maintain accurate records.

Qualifications:

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation.
• Experience with professional tax software for complex personal tax returns.
• Strong customer service skills and willingness to work a flexible schedule of at least 20 hours per week.

Preferred Qualifications:

• Experience preparing Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Fundamental understanding of tax laws and concepts.
• Effective communication skills, both written and verbal.
• Ability to resolve complex problems and escalate issues when necessary.
• Curiosity and commitment to continuous learning.
• Basic technical troubleshooting skills.

This position offers a competitive wage, performance-based bonuses, and benefits. The pay range varies by region, with a base hourly rate of approximately $24.50 to $33.50, depending on location and experience.