Seasonal French Bilingual Tax Expert - TurboTax Live | Regina, CA

Trafigura; Regina; Remote; CAD 40,000 - 60,000; Full time

Job summary

Intuit, une plateforme technologique financière, recherche un Expert Fiscal Bilingue pour aider les clients à compléter leurs déclarations fiscales en utilisant TurboTax. Le candidat idéal aura une expérience solide en préparation fiscale et un excellent service à la clientèle, avec des compétences en communication vidéo. Ce rôle virtuel nécessite une flexibilité horaire et offre un package de rémunération compétitif incluant salaire de base, primes et avantages.

Qualifications

• Minimum de 2 ans d'expérience professionnelle en préparation fiscale.
• Compétences en service à la clientèle, confiant dans les interactions vidéo.

Responsibilities

• Aider les clients à remplir leurs déclarations fiscales avec TurboTax.
• Interagir avec les clients par vidéo et documenter les interactions.

Skills

Expertise fiscale

Communication efficace

Résolution de problèmes

Compétences techniques

Tools

TurboTax

Job description

Seasonal French Bilingual Tax Expert - TurboTax Live

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.

Qualifications:

• Minimum of 2+ years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for personal and complex tax returns (employment, self-employment, rental income, investments, foreign income, credits, deductions).
• Passion for helping clients navigate tax complexities and improving customer satisfaction.
• Excellent customer service skills, confident in video and audio interactions.
• Flexible schedule with a minimum of 20 hours per week.

Additional Assets:

• Experience preparing Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Tax expertise and understanding of tax laws.
• Effective communication and active listening.
• Problem-solving and resourcefulness.
• Technical skills and troubleshooting ability.

Intuit offers a competitive compensation package, including base pay, bonuses, equity rewards, and benefits. Pay varies based on knowledge, skills, experience, and location. We promote pay equity through regular comparisons across categories of ethnicity and gender.

How you will lead

• Assist clients in filling out their tax returns using TurboTax, providing guidance and reviewing self-prepared returns.
• Use government and professional resources to find accurate answers in understandable terms.
• This is a virtual role involving video communication with clients, with documentation of interactions for accuracy.